Working It
Working It is a podcast from the Financial Times that explores the changing world of work. Host Isabel Berwick discusses workplace trends, new ideas, and outdated practices with expert analysis and casual conversation. The show aims to help listeners navigate their careers, whether they are bosses, deputies, or on their way up.
Episodes
Finale: How work has changed since we started this show
After more than three years, and 153 episodes, this is the final Working It podcast. Isabel Berwick gathers three colleagues (and friends) to discuss what they’ve learned about the world of work since the show first launched. So please, if you will, join Isabel, Andrew Hill, Emma Jacobs and Anjli Raval in the kitchen for a slice of ‘Working It’ cake, and a heartfelt goodbye to the podcast.Subscrib
Why being a CEO is so lonely (and how to fix that)
Running a business is rewarding in plenty of ways – not least in terms of salary. But it can also be extremely lonely. Having friends at work becomes complicated (or even impossible), and you can’t be sure if people like you, or if they’re just saying what they think you want to hear. If you’re the boss, how can you learn to live with those downsides? To find out, Isabel Berwick speaks to Allan Ba
The science of better workplace conversations
What can we learn about the way we speak by analysing thousands of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, Talk: The Science of Conversation and the Art of Being Ourselves joins Isabel Berwick to discuss her research. She explains how to plan a conversation even when
Why are some bosses infuriating (and others inspiring)?
When you’re a leader, colleagues look for hidden meanings in everything you do. That can make gentle suggestions sound infuriating – and amplify the effect of even off-hand compliments. So how can a leader make sure their words and actions are understood as intended? To find out, Isabel Berwick speaks to Adam Galinsky, a professor at Columbia Business School, and author of the forthcoming book ‘In
Best of: How to master the art of schmoozing
This week's episode of Working It – the last of the year – is a repeat of one of our favourite episodes. It features a masterclass in chit-chat from Matt Abrahams, a lecturer in communications at Stanford University, podcast host, and author of the since published book Think Faster, Talk Smarter. Good conversation is an essential tool of self-promotion in the office. So what do
How to get ahead (without getting promoted)
You thought you were getting that big promotion – but you missed out. What are your next steps? Isabel Berwick speaks to Sarah Ellis (co-founder of careers consultancy Amazing If) and FT Management Editor Anjli Raval to find out. They discuss how to keep your emotions in check after suffering professional rejection, who you should turn to for advice, and why ‘squiggly’ careers are more popular tha
Best of: How to survive the office Christmas party
It's the work Christmas party season: you're out of the office, and the alcohol is flowing. How can you make sure you don't embarrass yourself (or derail your career)? And how can you bounce back if you do go wrong? Isabel Berwick speaks to FT columnist and veteran party-goer Stephen Bush, author and comedian Viv Groskop and party-shy FT columnist Emma Jacobs to find out. Warning: contains drunken
How can middle-aged women get the most out of work?
Many middle-aged women leave the workforce with plenty left to give. What can managers do to stop that from happening? Isabel Berwick speaks to Lucy Standing, founder of Brave Starts, a not-for-profit that helps older workers realise their potential. Isabel and Lucy are joined by writer and comedian Viv Groskop, who coaches and consults widely in the corporate world. Together, they discuss how wom
Luck makes careers. Here’s how to get more of it.
Most successful people will tell you that hard work and talent can get you where you want to go. Fewer of them will admit that luck is at least as important. Some of us are born into luckier circumstances than others; but we can all do more to make our own luck, and be ready to capitalise on it when the opportunity arises. In this episode, Isabel Berwick speaks to Tomas Chamorro-Premuzic, professo
How to get the long-term sick back to work
The UK has a well-known problem with long-term sickness in the workforce – but it’s not alone. In several wealthy countries, the number of young people turning to disability benefits has risen. Why is that? What can managers do about it? And just how much could helping people back to work boost productivity? To find out, host Isabel Berwick speaks to John Burn-Murdoch, the FT’s chief data reporter
What I wish I’d known when I started my career
Isabel Berwick writes about how managers and workers can get better at their jobs. But that doesn’t mean she’s always been a perfect employee… In this special episode, Isabel speaks to her former boss (and good friend) Michael Skapinker about how she’s changed over the course of her career, her professional shortcomings, and some of the run-ins the two of them have shared. Later, Isabel and Michae
How to be a kind manager – without being a pushover
We do not always associate bosses with kindness. But being kind to your team can make workers more engaged, more likely to stick around and more productive. So how can managers weave kindness into their daily work, even if they’re annoyed or dealing with a colleague they are not keen on? Isabel Berwick speaks to Graham Allcott, author of ‘KIND: The quiet power of kindness at work’, and Bonnie Hayd
Best of: Has ‘retirement’ had its day?
Retirement used to be a cliff edge: you’d be working one week, and gardening the next. That’s changing. Now, retirement can mean working on the things you enjoy at a slower pace, and staying engaged with new ideas. Isabel Berwick speaks to author, columnist and Harvard Professor Arthur C Brooks on the science of flourishing in later life, and what older brains can do that younger ones can’t. Later
How to network without being inauthentic
The idea of networking makes many of us shudder. But connecting with colleagues doesn’t have to mean cold emails and awkward encounters. Alison Fragale tells host Isabel Berwick how ‘strategic socialising’ can help us make genuinely helpful connections at work. They’re joined by Natasha Wood, head of strategy at the FT’s events business, FT Live. Natasha explains how joining colleagues in an ekide
Why the pandemic couldn't kill the 100-hour week
Bankers and lawyers have long had punishing work schedules. Has the pandemic – and a widespread move towards flexible working – changed that? Guest host Bethan Staton speaks to Craig Coben, a former senior investment banker at Bank of America and Deutsche Bank, as well as Suzi Ring, the FT’s legal correspondent. They discuss why client satisfaction trumps work-life balance, why law firms can’t jus
How to survive a corporate shake-up
Corporate reorganisations can be hugely unsettling for employees, whose working lives can change overnight. What can managers do to make these periods of flux as easy as possible for their charges? Isabel Berwick speaks to work researcher Christine Armstrong, and Andrew Hill, the FT’s senior business writer. They discuss how to get ahead of gossip, why clarity is king when you deliver bad news, an
Amazon ends remote work. Will other firms follow?
Amazon has ordered its staff back to the office five days a week from January. Will other companies follow its lead? Host Isabel Berwick asks Kevin Delaney, the editor-in-chief of media and research firm Charter, what the data says about the efficacy of remote work. They’re joined by the FT’s Emma Jacobs, who argues being in the office is not the solution to every workplace problem.Want more? Free
Working It live: How to get ahead without burning out
Leaders are always under pressure – but the most successful ones know how to manage it. In this special episode, recorded live at the FT Weekend Festival in London on September 7, Isabel Berwick speaks to psychologist Dr Audrey Tang, who explains how managers can better resist the pressures of their work. Tang, author of books including ‘The Leader’s Guide to Resilience,’ tells Isabel about the im
Why you should take more risks, with Nate Silver
Every career involves choices; every choice involves risk. But being able to size up those risks, and think coolly about which are worth taking, can make the process of choosing between options much easier. The problem? Most of us aren’t actually very good at evaluating risk. In this episode, Isabel Berwick speaks to statistician, writer and sometime poker player Nate Silver to find out how we can
Why you can’t ‘hack’ your way to productivity, with Oliver Burkeman
Lots of productivity advice tells you how you can cram more into your day, but accepting you can only do so much might be the only productivity “hack” that works. Oliver Burkeman, author of the smash-hit 2021 book Four Thousand Weeks, talks to Isabel Berwick about his new book, Meditations for Mortals, which lays out practical steps to living a less frantic life. Oliver tells Isabel why delaying o
Who ate my lunch (hour)?
If you like your colleagues, the lunch hour is probably a highlight of your working day. But fewer and fewer of us are actually using it to, well, lunch. Since flexible working has become the norm, people have increasingly ‘banked’ their lunch hour, and spent their break time running errands, exercising, or seeing their kids. Stanford university professor Nick Bloom tells host Isabel Berwick. But
What managers get wrong about Gen Z
Managers can’t get their heads around Gen Z employees. Why won’t they work late? Why do they talk like that? And do they even want to be here? But instead of emphasising points of difference with younger workers, we should get better at understanding their motivations. In this episode, Isabel speaks to researcher and futurist Chloe Combi, who has interviewed more than 20,000 young people about wha
Why working on holiday could make you worse at your job
You’ve worked hard all year, and the summer holidays have finally arrived. But it’s not like all your colleagues have downed tools. Would it be so bad if you checked your emails – just quickly – to make sure your team don’t need you? Well, yes it would, actually. In this episode, author and journalist Brigid Schulte tells Isabel Berwick why holiday work is a failure of management – and can cost em
How much ambition is too much? With Lucy Kellaway
In most workplaces, expressing ambition is non-negotiable. We’re all meant to strive, to want more, and to summit ever more impressive professional peaks; but only a handful ever reach the top. Besides, does ambition really make us happy? In this episode, Isabel Berwick speaks to Stefan Stern, author of ‘Fair or Foul: The Lady Macbeth Guide to Ambition.’. They discuss why even the highest achiever
Coaching Real Leaders: How can I set the right boundaries in a new job?
Working It is taking a break this week, so we’re bringing you a podcast we think you’ll enjoy: Coaching Real Leaders, from Harvard Business Review. The show takes you inside real-life coaching sessions with veteran leadership coach Muriel Wilkins. In this episode, Muriel speaks to ‘Sarah’, who has experienced burnout in more than one of her previous roles. Muriel investigates the causes of Sarah’s
You messed up at work. What now?
There’s plenty of finger pointing taking place following the CrowdStrike software outage that took down millions of computers all over the world earlier this month. So what’s the best way to deal with big mistakes in the workplace – and can you win back trust after a huge error? Senior editor Hugh Carnegy, who administers the FT’s corrections and complaints process, tells host Isabel Berwick how h
‘Power hours’: how to make the most of your working day
We all experience peaks and troughs over the course of a working day. Knowing how to manage them can make us much more productive. Isabel Berwick speaks to Daniel Pink, bestselling author of books including When: The Scientific Secrets of Perfect Timing, about why people work best at different times of day – and how we can harness those differences to do our best work. Later, producer Mischa Frank
How much should a leader know about their team?
CEOs ultimately take responsibility when something goes wrong on their team. But leaders have a lot on their plates. How can they stay on top of what the people under them are doing, without burning themselves out? To learn more, Isabel Berwick speaks to Cath Bishop, a former Olympic rower who now helps businesses create sustainable working cultures, and the FT’s senior business writer Andrew Hill
How to make your mark as a new leader
When you step into a senior job, your in-tray is stuffed (just ask the new UK prime minister, Sir Keir Starmer). People who work under you are trying to win you round; the colleagues you beat out for the top job may be looking to sabotage you. And, as guest Laura Empson – a professor in the management of professional services firms at Bayes Business School – tells guest host Andrew Hill, some staf
How to know when it’s time to quit
We’re conditioned to believe that persevering in a tough situation is more noble than quitting. But decision strategist (and former poker champion) Annie Duke tells host Isabel Berwick that that’s not always the case. Too often when we’re faced with a stick-or-twist decision at work, we underplay the positives that may come from a change – and overplay the negatives.Want more? Free links:Quitting
Can AI really do creative work?
Generative AI models have improved rapidly over the past few months – and that has spooked some people in the creative industries. Many worry that models such as Midjourney and ChatGPT could take work off the plates of artists, designers and musicians. In this episode, we hear some more optimistic views. First, Dan Sherratt, VP of creative and innovation at the design agency Po
Can an ‘AI interviewer’ hire better than a human?
All managers want to hire the best people, but the recruitment process can be a slog. Busy managers don’t want to spend their time sifting through hundreds of applications, and candidates don’t want to be ignored. Could AI help streamline this process? Host Isabel Berwick hears from micro1 founder Ali Ansari. Ansari says his AI interviewer is already being used to perform thousands of job intervie
AI and Work: Can I send a chatbot to that meeting?
There’s been a lot of talk about artificial intelligence in the workplace – but not much in the way of specifics. Isabel Berwick wants to change that. In this episode, she speaks to Iliana Oris Valiente, managing director and Innovation lead at Accenture Canada. Iliana has a ‘digital twin’ who attends meetings in her stead. But will it catch on? Later, Isabel speaks to the FT’s AI editor, Madhumit
Introducing Untold: Power for Sale
Introducing Power for Sale, a new season of Untold from the Financial Times. In Untold: Power for Sale, host Valentina Pop and a team of FT correspondents from all over Europe investigate what happened in the Qatargate scandal, where EU lawmakers were accused of accepting payments from Qatar to whitewash its image.Subscribe and listen on: Apple Podcasts, Spotify or wherever you get your podca
Best of: How Scandinavia cracked the productivity puzzle
The UK has a well-reported productivity problem, with mediocre managers, poor communication and chronic underinvestment all hampering growth. What can Britain glean from Norway, Sweden and Denmark, all of which have more productive economies? And what lessons can be learned from Japan, the only major developed economy that is less productive than the UK? Host Isabel Berwick speaks to FT senior bus
Is ‘personality’ a good enough reason to hire someone?
TikTok and Instagram are awash with videos about so-called personality hires – young, fun-loving employees whose main contribution to work seems to be… well, ‘vibes’. These videos are tongue-in-cheek, but they raise interesting questions about the role our personalities play at work: how big a factor should personality be in hiring decisions? Can we put a value on being a good colleague? And can b
How to give honest feedback (even when it’s difficult)
Many managers hate giving feedback just as much as employees hate receiving it. So how can we give our colleagues pointers without upsetting them? Isabel speaks to Joe Hirsch, who helps CEOs and corporate clients design better feedback, to find out why a spirit of partnership is key to making the process more fluent. Later, she speaks to Kim Scott, a former Google and Apple executive, and author o
How to slow down but achieve more, with Cal Newport
The modern employee is overloaded. Alongside various projects, the average office worker has to deal with a huge administrative burden, responding to emails and instant messages, attending meetings, and trying to figure out which of their seemingly endless tasks is the most urgent. Academic, author and productivity expert Cal Newport thinks there’s a better way. In this episode, he explains how wh
Working It Live: How to future-proof your career
Isabel Berwick has spent the last year writing The Future-Proof Career, a book about how to thrive at work, now and in the future. Last month, she held a launch event at Daunt Books, where she spoke to her friend and colleague Claer Barrett, the FT’s consumer editor, about what she learned in the process.Want more? Free links:Five secrets of workplace successCan AI make brainstormin
What the US non-compete ban could mean for workers
More than 30mn Americans are subject to non-compete agreements, which temporarily bar them from working for rival companies if they leave their jobs. These clauses were meant to protect trade secrets and client relationships at banks, tech companies, and similarly flashy organisations – but they now affect tens of millions of Americans, including in low-paid jobs. The US Federal Trade Commission l
When loyal workers are bad for business
Most people think of loyalty as a good thing, but in a professional context, being too devoted to an employer can have damaging consequences. Disengaged workers who don’t leave their jobs will hardly make the best ambassadors for a company; longstanding employees might run out of fresh ideas; and some research shows loyal employees are less likely to cover up wrongdoing at their firms. Isabel Berw
Coming soon: The Five Minute Investor from Money Clinic
Introducing Money Clinic’s Five Minute Investor, a miniseries hosted by Claer Barrett, the FT’s consumer editor. In each episode, Claer challenges top financial commentators to break down financial jargon in just five minutes, making you a smarter, and hopefully richer, investor. Tune in every Tuesday, and subscribe to Money Clinic wherever you get your podcasts. If you would like Claer to demysti
Public quitting videos are spooking managers
Tens of thousands of workers have been made redundant already this year – but some are refusing to go quietly. Younger employees are posting videos of their layoffs (or of the moment they quit their jobs) on TikTok and Instagram, publicising an intimate moment that usually stays hidden. Why are they doing it? And how can managers protect themselves from the fallout of those videos? Isabel Berwick
What the rise of ‘supercommuters’ tells us about work
During the Covid-19 pandemic, millions of workers got used to working at home. Some moved hundreds of miles from the cities where their companies were based to live a cheaper and less stressful life. But now that in-office work is back, a rising number of people are looking to eat their cake and have it, too, combining good jobs in urban centres with a peaceful rural life. To make that work, they
What can I do when my employees are afraid to speak up?
US aircraft maker Boeing has faced major scrutiny over its safety standards in recent years, after accidents – some catastrophic – involving its jets. But even after fatal incidents, and the recent mid-flight blowout of a door panel on one of its planes, its employees are reluctant to speak out about safety issues, according to a report released in February by the Federal Aviation Administration.
How to get ahead without managing people, with Martin Wolf
The higher up you go in most careers, the more likely it is you’ll become a manager. But plenty of workers want to keep doing what they’re best at, and not get involved in the messy admin and politics of overseeing other people. Martin Wolf is a leading economics commentator at the FT. He hasn’t formally managed anyone in 35 years – and doesn't’ regret it. What can we learn from Martin’s success?P
No schedule, no meetings: are 'working hours' history?
The pandemic showed us we could all work in different places; can we all work at different times, too? That idea – known as ‘asynchronous’ work – has gained traction at a number of companies. Workers march to the beat of their own drum, and only occasionally speak to their scattered colleagues in real time. That gives them greater flexibility; but does it make collaboration harder? How can a manag
‘Supercommunicators’ are made, not born
Most of us are hired because of our “hard” skills. But the more senior we get, the more important soft skills become; none more so than how we communicate with people. Isabel Berwick speaks to Charles Duhigg about how the world’s best communicators (or “super communicators”) listen, experiment and ask questions to get into sync with people. Later, Isabel speaks to Ruth Girardet, an executive coach
Is the CV dead?
Crafting a CV (or résumé) can be extremely tedious; wading through CVs as a hiring manager can be just as boring. So why are they still the default method for filtering job candidates? Can we do better? And might alternative hiring methods help managers choose more suitable candidates – rather than ones who just look good on paper? Isabel Berwick speaks to Jess Woodward-Jones, co-founder of talent
Office politics: how to play the game
Office politics isn’t something we choose to do – it’s an inescapable part of working life. Our workplace rituals, friendships and the alliances we forge play a big part in how our careers pan out; so how can we make sure we’re doing them right? Can we ever get ahead without our colleagues hating us? And why does it matter if we’re late for meetings? Isabel Berwick is joined by John Curran, CEO an
Why people-pleasers fail
If you’ve ever helped a colleague out just so they’d like you, or overburdened yourself to make your boss’s life easier, you may think of yourself as a good team player. But you might actually be a people-pleaser. Host Isabel Berwick speaks to NYU psychology professor Tessa West, who explains why people-pleasing rarely works in the long term. Later, Isabel talks to Christine Braamskamp, London-bas
Why ‘sh*t-fixers’ make the best managers
Few things at work are more frustrating than tedious bureaucracy – and few things make employees happier than when their managers get rid of it. Isabel Berwick speaks to Huggy Rao, professor of organisational behaviour at Stanford, and co-author of 'The Friction Project,' to find out how managers can become 'shit-fixers’, clearing unnecessary obstacles from the path of their teams, while making su
The return-to-office debate is heating up
Hybrid working is an entrenched part of most office workers’ lives – but at some companies, that could be changing. Major firms including Bank of America and UPS are taking tougher stances on working from home. Will workers drag their feet in returning to the office? And if so, how can companies convince them to come back? Kevin Ellis, the UK head of PwC, tells guest host Andrew Hill why he encour
How can I help a grieving colleague?
Dealing with the grief of a bereavement at work can be extremely difficult, both for the person suffering a loss, and for those around them. So how can you make life a little easier for grieving colleagues? How can you best support them while respecting their privacy? And how can you ensure bereavement-related absences don’t make life harder for other colleagues? Isabel Berwick speaks to Andy Lang
Should companies snoop on their remote workers?
Four years after the Covid-19 pandemic, remote work isn’t going away. But some managers are still unconvinced that workers actually do anything when they’re not in the office. Should those managers have a right to monitor their workers’ computers? And if workers are being snooped on, should they fight back? Isabel Berwick speaks to Liam Martin, co-founder of employee monitoring software company Ti
Your best new hire may already be on staff
January is peak hiring season, as workers reconsider their jobs and managers look to bring in fresh talent. But before you advertise a job to the big, wide world, ask yourself: could somebody already on staff move into this role? In this episode, host Isabel Berwick speaks to global HR expert Josh Bersin, who explains why companies such as Microsoft and Unilever emphasise internal development, and
Productivity doesn't have to be hard work
It's a new working year, and you've got lofty ideas about doing more of... everything! But how can you actually achieve more of the stuff that matters to you? Isabel speaks to Ali Abdaal, a former doctor and one of the world's most-followed productivity experts, to hear about the role joy can play in working better. Later, Marc Zao-Sanders discusses timeboxing – a pragmatic way to focus on importa
Best of: How to be more productive at work
We all want to achieve more – and produce better work – without spending more time at our desk. Isabel Berwick asks senior FT columnist Tim Harford how best to tackle the problem of productivity. Tim shares some of his top tips for avoiding distraction and creating a state of “flow” at work. Plus, could AI come to the rescue? Originally broadcast June 2023.Want more? Free links:UK productivity gro
What will work look like in 2024?
2023 was the year companies started experimenting with generative AI; 2024 is the year it might start triggering real changes in the workplace. Between technological ructions, a US election and a seesaw shift in employee-employer power, next year will be another year of flux in workplaces across the world. Host Isabel Berwick speaks to Andrew Edgecliffe-Johnson, the FT’s US news editor, and Andrew
Has ‘retirement’ had its day?
Retirement used to be a cliff edge; you’d be working one week, and gardening the next. That’s changing. Now, retirement can mean working on the things you enjoy at a slower pace, and staying engaged with new ideas. Isabel Berwick speaks to author, columnist and Harvard Professor Arthur C. Brooks on the science of flourishing in later life, and what older brains can do that younger ones can’t. Late
How to survive the office Christmas party
It's the work Christmas party season: you're out of the office, and the alcohol is flowing. How can you make sure you don't embarrass yourself (or derail your career)? And how can you bounce back if you do go wrong? Isabel Berwick speaks to FT columnist and veteran party-goer Stephen Bush, author and comedian Viv Groskop and party-shy FT columnist Emma Jacobs to find out. Warning: contains drunken
What was the best business book of 2023?
Every year since 2005, the Financial Times has given an award to the year’s outstanding business book, as chosen by a panel of eminent judges. But how do they actually choose from such a wide array of excellent books? What made them select the shortlist they picked? And who took home the prestigious prize? Host Isabel Berwick speaks to a number of the shortlisted authors, including Amy Edmondson,
Office Therapy: your work problems solved
Bad bosses, tough conditions and colleagues who put us in the shade; we all have work problems sometimes and Working It is here to help you solve yours. Host Isabel Berwick teams up with Jonathan Black, director of the Oxford university careers service and writer of the FT’s Dear Jonathan career advice column, to help three listeners.Submit your workplace dilemmas, questions and worries here:https
Workplace pressure: how to cope
We’ve all been there: the presentation we’re dreading, the deadline we’ve been avoiding, the boss breathing down our neck. So how best to cope with the resulting stress and pressure? Host Isabel Berwick sources top tips from Chris Hunt, a bomb disposal operator, and Mark Wilson, professor of performance psychology at the University of Exeter. Both also explain how pressure affects you physiologica
Build your brand on LinkedIn (without being unbearable)
LinkedIn started life as a simple jobs site. Now, it’s something far more complex, with influencers vying for attention, and tech bros spinning improbable yarns about how hard they work. How can ordinary people get better at using the site without becoming bores? How much is it acceptable to share about yourself on LinkedIn? And what can we learn from the site’s power users? Isabel Berwick speaks
Introducing: Life and Art, from FT Weekend
Introducing Life and Art, from FT Weekend. It's a new twice-weekly culture podcast from the Financial Times. On Monday, we talk about life, and how to live a good one, in a one-on-one conversation that explores everything from food and travel to philosophy and creativity. On Friday, we talk about “art” – in a chat show! Three FT journalists come together to discuss a new cultural release across fi
Why managers get ADHD wrong
Millions of working adults struggle with ADHD worldwide. The condition often affects people’s ability to focus and complete tasks, making professional life difficult. Shortages of ADHD medicines have compounded the problem, with some patients forced to go without, or ration, their medication. How can managers better understand employees who are struggling with ADHD? What adjustments can
How Scandinavia cracked the productivity puzzle
The UK has a well-reported productivity problem, with mediocre managers, poor communication and chronic underinvestment all hampering growth. What can Britain glean from Norway, Sweden and Denmark, all of which have more productive economies? And what lessons can be learned from Japan, the only major, developed economy that is less productive than the UK? Host Isabel Berwick speaks to FT senior bu
Are tattoos acceptable at work?
Tattoos used to be frowned upon in corporate settings. But as more of us get inked, is that attitude starting to, well, fade? Employers have been easing restrictions on tattoos – but if responses to a recent FT column are any guide, plenty of people still can’t bear them. Isabel speaks to the author of that column, Pilita Clark, about what tattoos can mean for your career. Isabel speaks to tattoo
What's the point of meetings?
Meetings are an inevitable part of office life – but how many of them are actually useful? Host Isabel Berwick speaks to Kaz Nejatian, chief operating officer of ecommerce group Shopify, to find out why the company slashed staff meetings and what the effects of that policy – dubbed “Chaos Monkey” – have been. Isabel also speaks
Why successful companies need to be good at failure
Amy Edmondson is a professor of leadership and management at Harvard Business School and one of the world’s most influential management thinkers. She talks to host Isabel Berwick about her new book, Right Kind of Wrong, in which she argues that companies can only hope to succeed when they make it ‘psychologically safe’ for their teams to fail. Plus, Brooke Masters, the FT’s US financial editor, te
How to smash the class ceiling in the workplace
We’re getting better at talking about the roles that gender and race play in career progression. What’s less spoken about is class or social mobility. In this episode, host Isabel Berwick talks to John Friedman, professor and chair of economics at Brown University, who studies the impact of childhood inequality, and hears from Sophie Pender, a London-based corporate lawyer and founder of the 93% C
Why are so many people retraining as psychotherapists?
Since the start of the pandemic, tens of thousands of people in the UK have retrained as psychotherapists or counsellors. What is it about the field that has attracted so many, and what does this phenomenon tell us about work? Host Isabel Berwick speaks to the FT’s Bethan Staton, who wrote a brilliant piece on this topic, to find out more. Later, she speaks to Michael Skapinker, who worked as an F
Clearer communication is a workplace superpower
Clear communication can be the difference between getting what you want at work, and missing out. But some of us are better at it than others. Host Isabel Berwick speaks to BBC News analysis editor Ros Atkins, best known for his viral explainer videos, about how we can learn to get to the point. Atkins has made his career conveying information effectively. His recent book, ‘The Art of Explanation,
Working It live: How to make a mid-life career change
Not all that long ago, you might have done the same job – or kind of job – for your entire career, but as life expectancy increases and social mores change, a growing number of people are pivoting to new jobs in middle age. In this episode, recorded at the FT Weekend Festival at London’s Kenwood House, Isabel Berwick speaks to three experts to find out why changing careers can have surprising bene
Why do Brits make such bad managers?
Brits love to moan about their managers – but maybe they have a point. The vast majority of bosses in the UK get no formal training on how to lead, and most MPs don’t think improving the quality of management should be a priority, according to polling and data from the Chartered Management Institute. Host Isabel Berwick speaks to Ann Francke, head of the CMI, to find out where British managers go
Are Fridays dead?
It’s Friday afternoon in the city. You’re surrounded by office blocks, there’s a restaurant or bar on every corner… so where is everyone? If occupancy and travel data are anything to go by, they’re probably at home. Isabel Berwick speaks to Stanford economics professor Nick Bloom and FT columnist Pilita Clark to find out whether cities will be ghost towns on Fridays for the foreseeable future. She
Why we’re so f***ing angry at work – and how to stop
New data from Gallup shows that almost one in five Brits say they feel angry at work – a sharp jump from last year and comfortably higher than our European counterparts. So how can we stop getting wound up in the office – and how should we deal with colleagues who fly into a rage? Host Isabel Berwick speaks to Mike Fisher, founder and director of the British Association of Anger Management, about
Why diversity strategies fail – and how to fix them
Corporate diversity, equity and inclusion (DEI) programmes are commonplace, and with good reason. They can help with staff satisfaction, retention and improve business outcomes. But all too often they are implemented in incoherent ways. Host Isabel Berwick speaks to Lily Zheng, a DEI strategist and consultant, about how companies can develop initiatives that make a lasting difference.Want more? Fo
Shared workspaces are growing up
Work has changed immeasurably since the pandemic – and office design has adapted too. Laura Beales, co-founder and chief operating officer of Tally Workspace, tells host Isabel Berwick why beer taps are out and phone booths are in, while Ebbie Wisecarver, head of Global Design and Development at WeWork, discusses how the company’s approach to design has matured since Covid-19. Finally, FT columnis
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