The Mortgage Insider podcast, brought to you by Barclays, explores the increasingly complex role of mortgage brokers and the ever-changing housing market. Hosted by property expert Phil Spencer, it features industry guests from economics, financial services, and housing. The show goes beyond headlines to explain how mortgage rates are set, offers insider perspectives on housing, and discusses topics such as buy-to-let and planning for worst-case scenarios. It aims to help listeners navigate the mortgage market with in-depth insights.
Episodes
How can brokers build relationships in the high-net-worth market?
The profile of high net worth individuals is changing, with younger entrepreneurs, growing international interest and shifting attitudes towards mortgage finance. So, what does this mean for mortgage brokers looking to work with high net worth clients, and where can specialist advice add real value? In this episode of Barclays Mortgage Insider podcast, host Phil Spencer is joined by Camilla Dell,
What does the Renters’ Rights Act mean for the buy-to-let market?
The UK rental market has undergone significant change following the introduction of the Renters Rights Act 2025, with new rules around tenancies, the end of Section 21, rent increases, tenant selection and how landlords can regain possession of a property. But what do these reforms mean in practice for landlords and renters, and what should mortgage brokers be aware of when advising their buy-to-l
How can brokers make the most of the remortgage opportunity?
Around 1.8 million fixed rate mortgages are expected to mature over the course of 2026, underlining the scale of the UK remortgage market. And with many borrowers potentially facing higher monthly payments, understanding the options available at maturity is increasingly important for a range of homeowners. In the latest episode of the Barclays Mortgage Insider Podcast, host and property expert Phi
How essential is the ‘Bank of Mum and Dad’ for first-time buyers?
The UK housing affordability crisis continues to reshape the path to homeownership, with more young adults relying on family support than ever before. Host Phil Spencer is joined by Hannah Aldridge, Senior Research and Policy Analyst at the Resolution Foundation, and James Tatch, Principal and Head of Analytics at UK Finance. Together, they explore the growing role of the ‘Bank of Mum a
How is AI transforming the home buying journey?
AI is playing an increasingly important role in the mortgage and home buying journey; shaping how consumers, brokers and the wider industry engage with technology, where trust sits, and what comes next. Host Phil Spencer is joined by Dr. Carol McNaughton Nicholls, Managing Partner at Thinks Insight & Strategy and expert on human behaviour and financial decision making, and Chris Williams, Foun
What is making the Scottish housing market so different to England right now?
The Scotland housing market 2026 continues to stand apart and for any mortgage broker Scotland-based, understanding the Scottish property market is key. In this episode of Mortgage Insider, host Phil Spencer is joined by Colleen Badcock (Rightmove, Head of Partner Marketing and Property Expert) and Lynne Peterkin (First Mortgage, Managing Director, Scotland) to explore what it really takes to buy
Can new build housing meet demand in 2026?
The 2026 housing market is shaping up to be a story of returning demand set against a continuing housing supply crisis, with new build homes at the centre of the challenge. In this episode of Mortgage Insider, host and property expert Phil Spencer is joined by Neil Jefferson, Chief Executive of the Home Builders Federation, and Craig Hall, Director of Strategic Partnerships at LSL Financial Servic
What does the UK economy mean for mortgage rates right now?
There has been no shortage of change in the UK economy, and mortgage brokers are having to help potential and existing homeowners interpret fast-moving headlines, swap rate turbulence and the potential direction of Bank of England interest rates. In this episode of Mortgage Insider, Phil Spencer is joined by Julian Lafarge, Chief Market Strategist at Barclays Private Bank, and Davi
Should every first time buyer be treated as vulnerable?
For many first-time buyers, the home buying process can feel confusing, full of jargon and hard to follow. And with affordability concerns and rate changes still shaping the UK housing market, securing a first-time buyer mortgage can feel more daunting than ever for all too many. In this episode of Mortgage Insider, Phil Spencer is joined by Louise Baxter MBE, co-CEO of Consumer Friend, and Kate F
How can we speed up the house buying process?
The home buying process remains slow and uncertain for all too many. On average, it now takes around 120 days to complete a property purchase in the UK, a sharp rise since 2007, and around one in three deals still falls through. The cost of failed property transactions runs into billions each year and creates stress for buyers, sellers and mortgage intermediaries alike. In this episode of the Mort
Mortgage Insider returns for 2026
Welcome to the award-winning Mortgage Insider - back for 2026. Property expert and TV presenter Phil Spencer MBE will once again guide you through the trials and tribulations of the housing world.See omnystudio.com/listener for privacy information.
Regulation, AI and uncertainty – the issues brokers can’t ignore
For mortgage intermediaries, few periods have felt as complex or fast-moving as they are today. Keeping track of regulations, understanding the impact of AI, and managing rising client uncertainty in the current political climate are among the biggest challenges shaping the advice process. In this episode of the Barclays Mortgage Insider podcast, host and property expert Phil Spencer is joined by
The 2026 outlook every broker needs to know
Forecasting into 2026 is already being shaped by lingering economic uncertainty, shifting consumer trends and tighter consumer spending. With the labour market slowing, the unemployment rate edging up and the impact of AI changing early-career roles, these pressures are influencing confidence, demand and how homebuyers and homeowners plan their next steps. This special episode of the Mortgage Insi
How can brokers identify and stop mortgage fraud?
2024 saw a record number of fraud cases filed with the National Fraud Database. While mortgage fraud still represents a small proportion of overall UK fraud, there is a reported 5% increase in the number of mortgage fraud cases involving false application. In the latest instalment of the Barclays Mortgage Insider Podcast, host and property expert Phil Spencer is joined by Mike Haley, CEO of CIFAS,
New build in focus
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers? In th
Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts? In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends
Helping the credit challenged get mortgage ready
A rising number of borrowers are finding it harder to access mortgages due to being credit challenged - whether that’s from historic debts, a county court judgment, or having little to no credit history. Research indicates that 14.8 million people in the UK have experienced adverse credit at some point, with 8.4 million affected in the past three years alone. For any mortgage broker, this gr
Inside the world of high net worth lending
The mortgage market continues to evolve, and so too does the answer to the question: what is a high net worth individual in today’s market? In this episode of the Mortgage Insider podcast, host Phil Spencer is joined by Stephen Moroukian, Head of Product and Proposition for Real Estate Financing at Barclays Private Bank, and Islay Robinson, founder and CEO of Enness Global. Together, they ex
Is 2025 the year of the remortgage?
An estimated 1.8 million fixed rate mortgage deals are due to expire in 2025, 400,000 more than in 2024. This surge in remortgaging presents a critical opportunity for mortgage brokers to offer essential advice and financial support to homeowners across the UK, ensuring they transition smoothly to new deals amid stabilising interest rates and heightened affordability checks. In this episode
How right-sizing could unlock capacity in the housing market
A recent report from Barclays revealed that right-sizing – when homeowners move to a more suitably sized property – could potentially free up 3.8 million homes and tackle the issue of 10 million unused bedrooms across the UK. By supporting last-time buyers to make the move and release equity, this shift could help in unlocking the housing market and creating greater levels of movement
What brokers really need to know about Gen Z
Who are Gen Z, and why are they rewriting the financial advice rulebook? In this episode of the Barclays Mortgage Insider Podcast, host and property expert Phil Spencer is joined by two industry thought leaders to explore how Gen Z navigates financial education through the digital world, their engagement with Finfluencers, and how brokers can use social media platforms to build trust and extend th
Climbing the property ladder – With or without the Bank of Mum & Dad
For many first-time buyers, the homeownership dream feels increasingly out of reach, with rising house prices and affordability challenges making it harder than ever to step onto the property ladder. As a result, gifted deposits from family - often referred to as the ‘Bank of Mum & Dad’ - have become a crucial source of support. But what about those who don’t have parental he
Property trends and TV tales with Phil Spencer
Ever wondered how Phil met Kirsty or what he really thinks about the UK housing market? In this special episode of the Mortgage Insider Podcast, Phil Spencer takes the hot seat as Barclays Business Development Manager Claire MacPhail flips the script and puts him under the spotlight. Phil tackles your burning questions from across the intermediary market, covering topics such as tips for first-tim
The rise of The Mortgage Mum
The Mortgage Mum is a business that has achieved impressive growth by embracing open dialogue, fostering an inclusive culture, leveraging flexible working, and adopting an innovative social media approach. In this episode of the Mortgage Insider Podcast, Sarah Tucker, founder and CEO of The Mortgage Mum, joins host and property expert Phil Spencer to share her inspiring journey from competing on T
The UK housing market in 2024: key trends and future forecasts
The performance of the UK housing market in 2024 has largely exceeded many people's expectations, although challenges remain for first-time buyers due to house prices increasing and a testing rental market for many. Regional disparities, such as the North-South divide, also continue to influence housing accessibility and affordability for many buyers in pockets of the country. In this episode of t
Allyship in action
Allyship is a vital component in advancing diversity and inclusion efforts, as it involves using our privilege to support underrepresented groups, including LGBTQ+ individuals and those within the neurodiversity spectrum. By actively participating in DEI initiatives and mentoring, allies help normalise conversations around representation while providing guidance and opportunities for marginalised
What’s shaping the UK economy in the next six months?
With a new Labour government in place, an autumn budget and the US election fast approaching, the old suspects of inflation and tax rises still generating much debate, there’s plenty to discuss from an economic standpoint. To help break down this complex economic landscape and explore its implications for the intermediary mortgage market, by popular demand, Will Hobbs, Head of Multi-Asset Wealth
Exploring the protection conversation
During a cost of living crisis, the additional expense of life insurance, critical illness, income protection and even protecting a mortgage may seem like an unnecessary burden for homeowners. However, this protection is arguably more crucial than ever. According to ONS figures, 2.5 million people in the UK are unable to work due to long-term illness, and Cancer Research data indicates that half o
What mortgage brokers really need to know about AI
Machine learning in finance, the adoption of AI and technology regulation are all hot topics in their own right. Then throw into the mix the potential of automated mortgage advice and what an AI mortgage broker may look like and it's little wonder that intermediary firms across the UK are considering how the role of a broker may change as the AI revolution continues to gather pace. So, what exact
Green mortgages explained
So, what are green mortgages? Green mortgages come in many different forms, but all aim to incentivise buyers in the purchase of energy efficient homes or make energy-related improvements. Through increased innovation and rising environmental awareness, green mortgage products are being launched at an ever-increasing rate to incorporate important factors such as decarbonisation, EPC ratings an
How to adapt your business in an ever-changing world
Mortgage brokers have long been experts in dealing with new challenges. Be this in the form of regulation, technology – especially AI –, a worldwide pandemic, rising interest rates and heightened cost of living pressures. That’s quite a list, but it still doesn’t cover a fraction of the questions being asked of them by their clients in the current financial climate. So, how can brokers adapt their
How to help clients when they have more money than expected
In recent times, there’s been much talk around the financial challenges facing the UK population. However, it’s important to remember that financial circumstances can also improve. Additional, and often unexpected, funds can come in differing forms such as inheritance, insurance payout(s) or even winning the lottery. With inheritance being the most likely scenario, and paying off a mortgage high o
What’s next for buy-to-let?
The buy-to-let market has undergone some major challenges and changes in recent years, all of which have impacted landlords and property investors to varying degrees. Rental yield has long been a vital component within landlord calculations but another increasingly important consideration in recent times has been whether to set up a limited company. To incorporate or not to incorporate is one of t
Help to buy alternatives
For almost 10 years, the Help to Buy scheme proved incredibly successful in helping over a quarter of a million borrowers across the UK to buy a home. But, with this scheme now having ended in England and Scotland, this leads to the question of what – if anything – can replace it. In the latest episode of Barclays Mortgage Insider podcast, host Phil Spencer is joined by Mobeen Akram, New Homes Dir
The Marathon Mortgage - here to stay or a passing phase?
The mortgage market is currently experiencing growing demand for long-term mortgages – otherwise known as marathon mortgages - with some lenders even offering up to 40-year terms to help attract more young buyers onto the property ladder. So, will marathon mortgages be THE 2024 trend for first-time buyers? Or, with mortgage rates falling, is it simply a passing phase? To answer these questions and
How do lenders really set their rates?
The past few years have seen the relentless rise of the Bank of England base rate dominate lending and borrowing decisions across the mortgage market. This significant uplift has led to an even more complicated picture around affordability, stress testing, the influence of mortgage swap rates and generated a flurry of future interest rate forecasts amid some lingering economic uncertainty. To add
What on earth is going on with the housing market?
The UK's housing market remains in a state of flux. Interest rates are at their highest level for 15 years, house prices are faltering, and the UK economy is still feeling the lingering aftermath of last year’s mini-budget. On a more positive note, following a period of swap rate turbulence, mortgage rates are slowly but steadily coming down, inflation is falling and we continue to see a very diff
The UK Economy – Stick or Twist?
The UK economy continues to dominate conversations across the country in the wake of the transition to a higher interest rate environment, rising cost of living pressures, an increased focus on unemployment figures and shifts in the labour market. In a bid to unpick the current economic position and help us understand what it all means for the intermediary mortgage market, the latest season of Bar
Mortgage Insider Season 5 Trailer
Returning soon, a new series Mortgage Insider, Barclays' award-winning podcast for mortgage brokers. Hosted by TV presenter and property expert Phil Spencer, the new series will see leading industry experts, brokers and Barclays’ own team of experts continue to delve deep into the pressing issues that are shaping the mortgage and housing markets. The conversations will cover topics such as the per
Making financial advice more inclusive and accessible
Despite the need for financial advice growing exponentially in an increasingly complex economic landscape, many perceived barriers remain for all too many people across the UK. The final episode in Season 4 of Barclays Mortgage Insider Podcast evaluates where these barriers appear, the progress being made by the mortgage industry to overcome them and what more brokers can be doing to make the advi
The future of mortgage broking
Following on from episodes which have focused on why buying a house is so complicated and the changing role of the mortgage broker, the latest instalment in the award-winning Barclays Mortgage Insider Podcast dusts off its crystal ball to predict the homebuying and selling journey of the future, what’s going on behind the scenes to make this happen and the future role of the mortgage broker. Host
Making sense of the UK economy
Following his appearances on Series 1, 2 and 3 of Barclays Mortgage Insider Podcast, William Hobbs, Chief Investment Officer at Barclays Wealth & Investments, is back by popular demand to help make sense of current economic conditions in his own inimitable style. Will joins regular host and property expert Phil Spencer to carefully plot his way through what remains a mixed economic picture. Wi
Doing business differently in 2023
Evolving and adapting to meet ever-changing lending and borrowing needs is second nature to mortgage brokers. Which leads to the question - how are they doing business differently in 2023? In the latest episode of Barclays Mortgage Insider Podcast, host and property expert Phil Spencer is joined by two mortgage brokers - Helen Pierson, director at Mortgage Advice Bureau, New Homes and Neil Ryner,
Why is buying a home so complicated?
Buying a house remains one of life’s most stressful events but is the methodology too onerous, lengthy and overly complex? This is the question, amongst many others, which was posed to representatives of three of the most prominent components in the homebuying process - the mortgage broker, the estate agent and the conveyancer. Episode 8 of Barclays award-winning Mortgage Insider podcast sees mort
Thinking differently about mortgages in 2023
The UK mortgage market has always generated a huge variety of ways to help people achieve their homeownership goals and, despite operating in a higher interest rate and inflationary environment which is placing additional pressure on affordability, an array of mortgage products remain available to meet individual borrowing needs. In the latest episode of Barclays Mortgage Insider podcast, regular
The changing role of the mortgage broker
Mortgage brokers have always been on hand to support and deliver solutions for a variety of borrowers on what remains one of the largest and most emotive financial decisions they are ever likely to make. But how has the mortgage advice process changed following a string of events which have put personal and household finances under even greater scrutiny and resulted in an increasingly complex hous
Gauging the temperature of the new build sector
With awareness rising over the environmental and cost implications generated by greater levels of energy efficiency within our homes, it’s little wonder that potential buyers are exploring the benefits of purchasing a new build property.In Episode 5 of Barclays award-winning Mortgage Insider podcast, Matt Aston, Head of New Build at Barclays and James Holmear, Group Sales Director at Redrow join h
Buy-to-let – A year of transition?
The buy-to-let mortgage market has experienced many highs and some lows over the years but in the wake of speculation around a potential great buy-to-let property sell-off, what impact are recent events having on landlords and mortgage brokers? The latest instalment in Series 4 of Barclays award-winning Mortgage Insider podcast sees host and property expert Phil Spencer canvass the opinion of Anei
Tackling difficult client conversations
The value of mortgage advice continues to rise in line with the number of challenges facing a variety of homeowners and potential buyers across the UK housing market. Challenges which are generating a host of difficult conversations between clients and mortgage advisers. Episode 3 of Barclays award-winning Mortgage Insider podcast sees host and property expert Phil Spencer sit down with two highly
Consumer Duty: The clock is ticking…
Consumer Duty is currently the hottest topic across the mortgage market and, with new rules coming into force on 31 July 2023, it’s an area that no business can afford to ignore. In the latest episode of the award-winning Mortgage Insider podcast, host Phil Spencer carefully navigates this complex issue with the help Richard Merrett, director of strategic relationships at SimplyBiz Mortgages and M
The 2023 Housing Market with Phil Spencer
We are thrilled to open the highly anticipated Series 4 of Barclays award-winning Mortgage Insider Podcast with a focus on the UK housing market through the eyes of our brand new host, the one and only Phil Spencer. This first instalment in the 12-episode series sees property expert Phil joined by one of the country's most respected housing market commentators Lucian Cook, Head of Residential Rese
Mortgage Insider Series 4 Trailer
The award-winning Mortgage Insider Podcast - brought to you by Barclays Bank – is back and it’s even bigger and better than ever. Hosted by renowned TV presenter and property expert Phil Spencer, Series 4 takes you beyond the headlines to explore the challenges, changes and opportunities on offer across the UK housing and mortgage markets.In the latest series, Phil grills leading industry experts
Industry Insights with Ying Tan
From pushing a trolley at Asda to embarking upon a business journey that led him from unpaid investment banking intern to become one of the youngest Vice Presidents at Goldman Sachs, Ying Tan has a fascinating personal story. However, an entrepreneur at heart he left the banking world to build one of the leading mortgage brokers in the UK. In the latest episode of the Mortgage Insider podcast, Bar
Identifying your unfair advantage
In the latest Mortgage Insider Podcast, Ash Ali and Hasan Kubba - authors of the 2021 business book of the year and best start-up/scale up book award 2021, The Unfair Advantage - discuss how brokers can apply their unfair advantage to help bolster their business.Drawing on over two decades of hands-on experience, including being the first Marketing Director of Just Eat (a start-up now worth over £
Understanding Property Economics
House prices continue to generate debate and speculation across the UK following a period which saw record levels of activity. To uncover the economic dynamics and stimulus behind this growth, we spoke to Andrew Wishart, senior property economist at Capital Economics. This discussion also analyses the impact of the pandemic, the influence of the rise in hybrid working and what the future holds for
Building your brand
The art of self-promotion can be a daunting prospect for many businesses and individuals. In this episode of the Mortgage Insider Podcast, business owner Stacey Campbell - Campbell & Horseman Mortgages - and Lucy Werner, founder of The Wern and author of the book Hype Yourself: A no-nonsense PR toolkit for small businesses outline their thoughts and experiences on a range of topics i
Finding your niche
In the latest instalment of the Mortgage Insider Podcast, we continue exploring new trends and success stories by speaking to Patrick Glennon of Patrick James Solutions, a brokerage specialising in providing advice to the Armed Forces, both current serving and veterans. Patrick shares his journey from the military into civvy street, his experience of starting a brokerage from scratch, how it has s
Outlook for the UK economy
In the wake of the highest inflation figures for 30 years, rising interest rates, soaring energy prices and a devastating war in Ukraine, Chief Investment Officer at Barclays Wealth & Investment Solutions, William Hobbs speaks to Claire and Tony about how global events are currently affecting the UK economy, historic precedents and the potential impact on the housing market. Hosted on Ac
The new normal?
Best-selling author and one of the world’s most respected thought leaders on the subject of workplace culture and the future of work, Bruce Daisley joins regular hosts Claire MacPhail and Tony Rimmer as they evaluate the impact of the pandemic and explore how intermediary firms and advisers can improve their working practices in a post-pandemic world. Hosted on Acast. See acast.com/privacy f
Breaking down barriers
To celebrate International Women’s Day, the latest Mortgage Insider Podcast features Sarah Tucker and Jamie Lewis, co-founders of The Mortgage Mum, who chat openly around the company’s values, ideals and outline how having open, honest conversations has allowed the business to grow so quickly and effectively. They also explore the role of social media, their blueprint for flexible workin
Building your business
In this episode, we explore how brokers can develop and expand their business as we emerge from the pandemic. Claire and Tony speak to Monica Bradley, managing director and founder of MB Associates and Daniel Payne, Managing Director at Fluent Money about the lessons they have learnt over the past few years, how their businesses have evolved, their attitudes towards recruitment and the import
Green Mortgages
To kick off Season 3 of the Mortgage Insider podcast, we’re focusing on one of the industry’s hottest topics – Green Mortgages. Claudia Zambon, Director for mortgage products and Erika Moreira Baker, Senior product manager at Barclays navigate the intricacies of the market, evaluate the criteria for borrowers and explore what this space might look like
Series 3 Trailer
Barclays brings you Series 3 of the Mortgage Insider podcast to help you make sense of the big issues and trends facing an ever-evolving industry.Join Business Development Managers Claire MacPhail and Tony Rimmer as they chat with experts and thought leaders on a range of subjects. They’ll discuss ways to build your broking business, hear from company founders with a niche, and look at navigating
Building resilience with Peter Brodnicki
We join Peter Brodnicki, CEO and co-founder of the Mortgage Advice Bureau, to reflect on the value of resilience in business. He tells us about lessons learned during his career, the challenges he’s faced since starting MAB 20 years ago and why it’s important to take risks and disrupt your own business. Hosted on Acast. See acast.com/privacy for more information.See omnystudio.com/listener for pri
Digital transformation
How has the mortgage industry evolved digitally? We talk to James Tucker, CEO and founder of Twenty7Tec, and Katja Palovaara, Fintech Programme Lead at Tech Nation, about digitalisation challenges, the scale of transformation and tips for brokers worried about falling behind tech-savvy competitors. Hosted on Acast. See acast.com/privacy for more information.See omnystudio.com/listen
What’s next for new build?
After a disruptive year put a dampener on growth, new-build homes are bouncing back. Adrian MacDiarmid, Head of Mortgage Lender Relations at Barratt Developments, and Scott Howitt, Sales Director at Chartwell Mortgage Service, tell us about demand, record levels of activity and how the demographic of buyers is changing. Hosted on Acast. See acast.com/privacy for more information.See omnystudio.com
Diversity: Pride month
Why is it good for business to have a diverse and inclusive workforce? Nancy Kelley, CEO of Stonewall, and Hannah Bernard, Head of Business Banking at Barclays, tell us what it means to be allies to the LGBT+ community and how to challenge assumptions that create communication barriers. Hosted on Acast. See acast.com/privacy for more information.See omnystudio.com/listener for privacy informa
Why trade bodies matter
Who stands up for UK mortgage lenders and brokers? The Intermediary Mortgage Lenders Association (IMLA) and the Association of Mortgage Intermediaries (AMI). Kate Davies, Executive Director at IMLA, and Robert Sinclair, Chief Executive at AMI, tell us why their support is vital and how they help members with their daily challenges. Hosted on Acast. See acast.com/priva
Outlook for the UK economy
After an unprecedented year of lockdowns, economic turbulence and furloughed workers, what lies ahead for the UK as the pandemic continues to wreak havoc around the world? We hear from William Hobbs, Chief Investment Officer at Barclays Investment Solutions, who gives his perspective on the UK economy for 2021. Hosted on Acast. See acast.com/privacy for more information.See omnystu
Understanding the first-time buyer
Buying your first home can be overwhelming and confusing. So how well does the existing system serve first-time buyers, and what can be done to make the process easier? In this episode, we hear from a range of first-time buyers about the challenges they’ve experienced. Claire and Tony chat to Daniel Hegarty, the founder and CEO of online broker Habito, and to property developer Kyle Mattison, a.k.
Mortgage fraud and scams
In-person client meetings have become a rarity during the last year. But with so much business conducted online, how can brokers ensure they don't fall victim to fraudsters? In this episode, Barclays' Lending Fraud Director Neil Scriven tells Claire and Tony about the latest challenges in light of the pandemic. He explains what brokers need to look out for and what they need to
Wellbeing and mental health
The pandemic has affected wellbeing and mental health in all sorts of ways over the past year. Whether you’re working from home in isolation, balancing work with home-schooling, a graduate or furloughed, everyone’s circumstances have unique challenges. In this episode, The Mortgage Mum Sarah Tucker shares her experience, and Claire and Tony chat to chartered psychologists Nana-Efua Lawson and Kate
The Budget and stamp duty changes
Welcome back to the second series of Mortgage Insider. After an incredibly busy start to 2021 for the housing market, many in the industry breathed a sigh of relief when the chancellor announced an extension to the stamp duty holiday in England and Northern Ireland. A similar holiday is in place in Wales.Claire and Tony speak to Sean Randall, a partner at Blick Rothenberg, chartered tax adviser an
Looking back on 2020 and looking ahead to 2021, with Craig Calder
As 2020 draws to a close, we look back at the rollercoaster ride of the past year and consider what lies ahead. Claire and Tony spoke to Craig Calder, head of Channel Business Development for Barclays. They hear his thoughts on customer service, challenges for lenders during the pandemic, packaging and the end of the stamp duty holiday. Hosted on Acast. See acast.com/privacy for more information.S
Diversity and inclusion in broking with Sidney Wager and Sophie Lowndes-Toole
Events of 2020 have led many organisations to examine their approach to diversity. Claire and Tony spoke to Sidney Wager, Head of Intermediary Market Development for Barclays, and Sophie Lowndes-Toole, a self-employed mortgage and protection adviser. They discussed how brokers can make their businesses more inclusive, the benefits of a diverse workforce and the impact of Black Lives Matter and the
Training and development with Barclays' Ross Martin and Brightstar's Clare Jupp
2020 has been a year of change for many. Brokers may have had the chance to take stock and assess their career path. Some have used lockdowns as an opportunity to learn new skills and, with many working from home, digital skills have become essential. In this episode, Claire speaks to Ross Martin from Barclays Digital Eagles and Clare Jupp from Brightstar, about how brokers can up-skill themselves
Surviving ups and downs in the industry, with James Chidgey
During a career spanning four decades, James Chidgey has witnessed the highs and lows of the mortgage industry and housing market. In this episode, we hear his take on the evolution of the market during the 1980s, yo-yoing interest rates in the 1990s and the more recent credit crunch. Claire and James also discuss how the current market compares to previous challenges and how brokers can prepare f
Social media for brokers with Martin Stewart of London Money
How can brokers use social media to develop their business? How do they get started and what should they avoid? Claire and Tony spoke to Martin Stewart, an independent broker and founder of London Money, to find out how he uses Twitter to raise his profile and win business. Hosted on Acast. See acast.com/privacy for more information.See omnystudio.com/listener for privacy information.
Planning for the future with Sally Laker, MD of Mortgage Intelligence
Brokers have had to adapt their business models to manage the fast-evolving challenges resulting from the Covid-19 pandemic. In this episode, Claire and Tony spoke to Sally Laker, Managing Director of Mortgage Intelligence to find out how brokers can future-proof their businesses and what they should be doing ahead of the new year. This episode was recorded on 2nd October 2020. Hos
Challenges for brokers in 2020 with David Hollingworth from London & Country
Mortgage brokers are facing one of their toughest years ever. Payment holidays, cuts to interest rates and new stamp duty rules are amongst the many changes brokers are dealing with. Claire and Tony speak to David Hollingworth, Associate Director of Communications for London & Country Mortgages, to discuss how the industry is dealing with 2020’s challenges. Hosted on
