Comparesoft Podcast
The Comparesoft Podcast features conversations with enterprise software users about their real-world experiences. Guests discuss how they find, evaluate, implement, and adopt transformational enterprise software in their organisations. Episodes focus on practical lessons, challenges, and outcomes from software selection and rollout projects. The show is produced by Comparesoft, a company known for its software comparison and recommendation platform.
Episodes
Running Aviation Maintenance for 40 Airlines at BOS Aerospace
Dr Sajjad Hussain, Head of Maintenance at BOS Aerospace (BOSA), joins the Comparesoft Maintenance Management Podcast to delve inside aviation maintenance, where aircraft turnarounds can be as short as 25 minutes and every signature carries legal accountability. Sajjad has spent 26 years in aviation engineering. He started as a trainee engineer at Monarch in 2000, spent 14 years in the Middle East
Leading Waste & Recycling Maintenance at Biffa
Damien O'Neill, Group Head of Engineering (Maintenance) at Biffa, joins the Comparesoft Maintenance Management Podcast to unpack CMMS selection in the waste and recycling industry, across more than 100 sites and roughly £1bn of assets that keep the UK's recycling infrastructure running. Drawing on 12 years as a Royal Navy marine engineer and maintenance leadership roles at EMCOR, Doncasters and AT
SAP & Oracle ERP Implementation In Aerospace
Doug Hanson, a former IT and ERP Director with a 40 year career across aerospace and defence manufacturing, joins the Comparesoft ERP Podcast to explain what more than 25 ERP deployments taught him about selecting, implementing and adopting the right system. Starting as a Fortran programmer at McDonnell Douglas back when it was still called MRP II, Doug went on to lead SAP and Oracle deployments a
Running Microsoft Dynamics ERP at Alpine F1 Team
Jaco Schutte, ERP Manager at the Alpine Formula One Team, discusses selecting, implementing and running Microsoft Dynamics ERP inside Formula One. Jaco leads the technical and functional design of Microsoft Dynamics 365 Finance and Operations for a team of roughly 900 people. He explains why an F1 team is really a manufacturing business, how the system was selected, why he aligns processes to the
Maintenance in MTO Manufacturing: 300 Machines & 1000 Custom Doors a Day
Israel Arrieta, Senior Maintenance Manager at TruStile Doors, joins the Comparesoft Maintenance Management Podcast to unpack MTO maintenance management: what it takes to keep a made-to-order manufacturing plant reliable when almost every product coming down the line is different. Drawing on 10 years in the US Navy as an aviation structural mechanic, then maintenance leadership in medical device ma
Leading Water Utility Maintenance With a CMMS at United Utilities & Binnies
Chris Bates, Director of Operations and Maintenance Excellence at Binnies, joins the Comparesoft Maintenance Management Podcast to unpack what water utility maintenance management really involves across a large, ageing and heavily regulated asset base. Drawing on eight years at United Utilities, where he went from graduate mechanical engineer to Reliability Maintenance Manager and helped shape the
From Jet Engines to Runways: Airport Maintenance Management at Manchester Airports Group
James Ayre, Asset Management Director at Manchester Airports Group (MAG), joins the Comparesoft Maintenance Management Podcast to unpack what airport maintenance management really involves at the UK's largest dedicated cargo hub, East Midlands Airport. After 20 years at Rolls-Royce, from engineering apprentice to global maintenance executive, James now oversees more than 220,000 assets across Manc
How a Korn Ferry FM Gets Supplier and Contractor Management Right
Lewis O'Brien, Facilities Manager UK at Korn Ferry, joins the Comparesoft Facilities Management Podcast to explain how he manages suppliers and contractors across three offices, and why he still runs most of the operation on spreadsheets rather than a Computer-Aided Facilities Management (CAFM) system. Lewis started at Korn Ferry as an Operations Assistant in March 2020 before moving into the UK F
What FMs Need to Get Right First: Team, Tools & Knowledge
Rachael Lawton, Head of Estates at the Royal Armouries Museum, joins the Comparesoft Facilities Management Podcast to share advice for new and entry-level facilities managers, and to make the case that you do not need an expensive software system to run an estate well. Drawing on more than two decades in facilities management (FM), from accommodation assistant to leading the estate of a national m
Running ERP In-House: Lessons From a Six-Country ERP System Rollout
Aissam Drai, ERP Head at the Middle East Broadcasting Centre (MBC), talks through his journey of selecting, implementing, and adopting an ERP system. He explains how he runs Oracle Fusion across six countries and 38 legal entities, with more than 25 integrated applications covering finance, procurement, HR, and project and performance management, at the largest broadcaster in the Middle East, and
Running a PPM Schedule Across 80+ Stations at First Rail London
Marianne Martin, PPM and Statutory Compliance Manager at First Rail London, joins the Comparesoft Facilities Management Podcast to unpack what it really takes to build and manage a planned preventive maintenance (PPM) schedule across mission-critical sites. With over a decade in facilities management across demanding environments, including Wembley Stadium and rail depots, Marianne is currently re
Ep 24: Building FM From Scratch at Ocado Retail (and When You Actually Need CAFM)
Can you run facilities management for a major retail head office without a CAFM system? Lisa Assiotes does. She's built an FM function from scratch four times, and in this episode she explains how a lean team, an integrated provider and a disciplined RAG report keep a single site compliant. Plus, the exact point where software starts to pay for itself. In this episode, Lisa talks about: The first
Running Maintenance in FMCG Manufacturing With a CMMS
Ibnu Pookkayil, Engineering Supervisor at Gosh! Food, a B Corp-certified food manufacturer in Milton Keynes, joins the Comparesoft CMMS Podcast to explain what running maintenance in fast-moving consumer goods (FMCG) manufacturing really involves. Drawing on more than a decade of food-industry engineering, from a large plant in Saudi Arabia to a lean one-engineer-per-shift operation in the UK, Ibn
Why ERP Change Management Makes or Breaks Implementation
Ashley Birrell-Riley, a change management lead with over a decade of experience on large-scale ERP transformations, joins the Comparesoft ERP Podcast to explore the single factor that most often decides whether an ERP implementation succeeds or fails: change management. 88% of programmes with excellent change management meet or exceed their objectives, against just 13% of those with poor change ma
Maintenance in Food and Beverage Manufacturing at Arla Foods
Josh Clarke, Senior Maintenance and Engineering Manager at Arla Foods, joins the Comparesoft CMMS Podcast to share what good maintenance really looks like in food and beverage manufacturing. Josh runs maintenance at Arla's Aylesbury site, one of the world's biggest dairy factories, where his team handles 500 to 700 work orders a week across processing, production, and a purpose-built energy centre
How to Ensure a Successful ERP Implementation Go-Live
Laura Pointer, Founder of Pivotal Project Management, joins the Comparesoft ERP Podcast to explain how she has built a 100% go-live success rate across ERP implementations in oil and gas, engineering, manufacturing and facilities management. In this episode, Laura unpacks what ERP go-live actually means, why most buyers mistake it for the end of the project, and the methodology that has kept her r
How to Build a Condition Monitoring Strategy That Gets Results
Andy Mellor, Founder of Pragmatic Maintenance & Reliability, joins the Comparesoft Maintenance Podcast to break down what a successful condition monitoring strategy actually looks like, and why so many programmes fail to deliver, even when the right tools and data are in place. Drawing on over 20 years of hands-on experience across heavy industry, including eight years at British Steel and contrac
What Your ERP Delivery Partner Does Between Purchase and Go-Live
Yuriy Zaletskyy, CTO and Co-Founder of Acupower, joins the Comparesoft ERP Podcast to pull back the curtain on ERP delivery: What actually happens once a business has signed the contract and the ERP delivery partner gets involved? Drawing on over thirteen years of implementation experience, including hands-on development and architecture work across cloud ERP platforms, Yuriy explains: What happe
Retail Facilities Management at Scale: Lessons from 700+ High-Street Stores
Christopher Lloyd, Facilities Manager at EssilorLuxottica UK, joins the Comparesoft Facilities Management Podcast to discuss the reality of maintaining over 700 high-street retail stores across fashion and optical healthcare brands. Drawing on over 12 years in retail and wholesale facilities management, Chris explains how FM teams protect the customer experience at scale, why communication and tra
ERP Recovery Roadmap: How to Rescue a Failing ERP Programme
Adileh Mountain, Founder at Strat Scale Advisory, joins the Comparesoft ERP Podcast to explore what causes ERP programmes to go off the rails, what a real recovery plan looks like in practice, and why field adoption is the make-or-break factor in construction ERP. Drawing on 15 years in construction and EPC operations and her experience leading ERP transformation and recovery work at Deloitte, Adi
How to Become a Facilities Manager: The Skills, Qualifications & Digital Tools You Actually Need
Daniel Hughes, Facilities Manager at a 61-unit industrial estate, joins the Comparesoft Facilities Management Podcast to share how he broke into the FM profession without a degree or traditional career path. Drawing on a career that started with forklift driving and street wardening before a mentor and an IOSH qualification opened the door, Daniel explains what the transition into facilities manag
AI-Native ERP: What Buyers Should Know Before Selecting a System
John Cusick, President of Echo Park Consulting, joins the Comparesoft ERP Podcast to give software buyers a practical rundown of AI-native ERP: what it is, how it compares to traditional systems, and what to watch out for. With a career spanning NetSuite implementations and subscription billing, John now helps companies adopt modern AI-native platforms. He explains how implementations work differ
How Manufacturers Can Optimise Supply Chains By Fixing ERPs & Layering AI
Lee Wachter, ERP & AI Supply Chain Advisor at Interactive Ingenuity, joins the Comparesoft ERP Podcast to unpack what it really takes for manufacturers and CPG companies to fix broken supply chain operations, make ERP decisions that hold up under pressure, and layer AI in a way that actually delivers value. With senior leadership experience at Olympus and Diageo, work with companies like Pepsi and
Future-Proofing Estate Maintenance on a 710-Acre University Campus
Kerry Boyce, Director of Maintenance at the University of Warwick, joins the Comparesoft Maintenance Podcast to explore what it truly takes to maintain a 710-acre university estate with over 500 buildings, thousands of student residents, and more than a million assets. In this episode, Kerry discusses: The real scale and diversity of assets across a major university estate from research laborator
How an ERP Project Manager Keeps Large-Scale Programs on Track
Tanya Last joins the Comparesoft ERP Podcast to explain how an ERP project manager keeps large-scale ERP programs on track from early delivery through to post-go-live stabilisation. Drawing on around 15 years of leading ERP and wider transformation programmes, particularly in complex public sector environments, Tanya breaks down what the ERP project manager role actually involves in practice and w
How ERP Phase 0 Prevents Scope Creep, Governance Drift & Data Chaos
Bryan Oak joins the Comparesoft ERP Podcast to explain how ERP Phase 0 prevents scope creep, governance drift and data chaos, and why many programmes struggle before selection even begins. Drawing on decades of advising leadership teams across complex operational environments, Bryan breaks down what Phase 0 actually is, what good looks like in practice, and why organisations often rush into vendor
Why "95%" of ERP Programmes Fail & How to Prevent ERP Failure
James Robertson, ERP troubleshooter and author of The Critical Factors for IT Investment Success, joins the Comparesoft ERP Podcast to unpack what ERP failure really looks like today, and why so many organisations fail to get value from systems that technically went live. Drawing on decades of ERP remediation work and an engineering-led approach, James explains why ERP failure is rarely a software
Making Legacy-to-Cloud ERP Transformations Stick in the Public Sector
Ramzan Amin, Founder and CEO of SIM Consulting, joins the Comparesoft ERP Podcast to explore why public sector organisations are being pushed to replace ageing ERP systems. Rising costs, security risks, and systems no longer fit for modern service delivery are forcing councils and public bodies to move from legacy ERP to cloud platforms. Drawing on his experience as ERP Programme Director at Kent
The Critical Success Factors Behind Successful ERP Implementations
Jen Payne, Co-founder of Bright Lambs, joins us to break down the critical success factors behind successful ERP implementations and why so many projects fail before they even reach go-live. Drawing on her Master's research into ERP critical success factors and her experience across manufacturing, engineering, and military logistics systems, Jen explains what matters most in the early stages of an
Leading Medical Device Field Service for Better Patient Care
Geraint Evans, Field Service Engineering Manager at B. Braun, joins the Comparesoft Field Service Management Podcast to explore what field service looks like when equipment uptime directly impacts patient care. Drawing on experience across industrial service and medical devices, Geraint explains why healthcare field service carries a different level of responsibility, and how compliance, preventat
Global Field Service Leadership Lessons from 24 Years at Tetra Pak
Jean-Claude Jobard, former Technical Service Director at Tetra Pak, joins the Comparesoft Field Service Management Podcast to share leadership lessons from 24 years of operating large, distributed field service teams at Tetra Pak, with his experience spanning Europe, Africa, and Asia. Jean-Claude talks about: What 24 years at Tetra Pak taught him about leading global field service teams Why trust
The SLAs That Make or Break Multi-Site Field Service Delivery
Debbie Vaughn, Director of Field Services Delivery at Denali Advanced Integration, breaks down why traditional SLA reporting often fails in real-world, multi-site field service delivery. Drawing on enterprise rollout and managed services experience, she explains why communication, transparency, and shared success metrics matter more than speed alone. She covers operational interlocks, OLAs behind
Balancing Speed with Quality & Reliability in Field Service
Project Director and VP of Field Services, Sandy Laird, joins the Comparesoft Field Service Management Podcast to unpack a challenge every fast-moving infrastructure programme faces: quality and reliability versus speed. Sandy talks about: What it really takes to manage 27 projects at once Why limited training time is widening the skills gap on-site Balancing energisation deadlines with inst
Field Service at The British Army and HS2
Regional Field Service Manager Allan Fairhurst joins the Comparesoft Field Service Management Podcast to share his journey from Army logistics and plant operations to leading large fibre delivery teams across the UK. Allan talks about: What really happens on major infrastructure projects like HS2 and the Commonwealth Games Critical KPIs and metrics for empowering high-performance service teams
Leading ROW Field Operations at the Height of EV Infrastructure Growth
In this episode, we sit down with Claire Ford, Head of Field Service Channel, Rest of World (ROW) at ABB E-Mobility, to explore what it takes to lead field operations during one of the fastest-growing periods in EV infrastructure. Claire shares her journey from the early days at EVBox - when the UK's charging network was still in its infancy - to overseeing service operations across the UK and Ger
Striving For Predictive Patient Care While Maintaining 9 Hospitals & 5000 Beds at Serco Health
Greg Markham, Estates & Assets Director at Serco Health, explains how the reality of working on the frontline can open your eyes to appreciating the work of FM teams and how predictive technology is being readied to improve patient care in healthcare facilities.
Managing the Upkeep of Teaching Environments & Boarding Accommodation On a 40-Acre Site
Tim Peacock, the Director of Estates and Facilities at Sherborne Girls School, explains how working with the pathology and history of older buildings is key to managing and maintaining the upkeep of a 40-acre site with both educational buildings and boarding accommodation.
10 Years in Hospitality FM From Grade I Listed Hotels to Richard Branson's Moskito Island
Charlie Wilson, the Head of Property and Estates at Gaucho and M Restaurants, talks us through the post-pandemic challenges in the hospitality industry, the risks associated with FM in Grade I listed buildings, and why you should never ignore your LinkedIn messages.
The Role of FM in Supply Chain Management & Meeting ESG Goals
Karl Haynes, the Site Facilities Manager at GXO Logistics, explores the importance of customer service in supply chain management and setting ESG goals in innovative digital warehouses.
The Journey from Apprentice to CEO Via Pharma, Oil & Gas & Engineering Sectors
The CEO of PlantQuest, Gerard Carton, discusses the challenges faced in high-compliance environments in the Pharma, Oil & Gas, and Engineering Sectors and his journey from apprentice to CEO.
The Journey to Building the World's Smartest Campuses at Edgbaston and Dubai
Trevor Payne, the Director of Estates at University of Birmingham, talks about leading the project to provide the World's first smart campuses in the UK and Dubai while providing first-hand perspective on FM carbon management and sustainability in higher education.
Embracing Rapid Tech Evolutions to Enhance Estates Management In Schools
Rachel Green, the Director of Estates and Facilities at the Girls Learning Trust, explains the importance of adaptability and resilience in the FM environment to help embrace the advancements in AI.
Prioritising Employee Well-Being in the Workplace
Laura Wright, Head of Workplace Solutions at Abri, talks about how successful people management strategies help to improve employee well-being in the office in a post-COVID world that has seen a shift in the way employees work from office-based to hybrid and remote working.
Battling Budgets & Ageing Estates for Smart FM Tech In the NHS
Experienced NHS FT Director of Estates and Facilities David Jones talks about the ongoing challenges of managing facilities, budgets, and staff in an environment still coping with the COVID-19 pandemic as well as touching on budgeting battles when introducing connected FM technologies into ageing healthcare environments.
T-Cards to AI: Exploring the Evolution & Possibilities of Tech in Maintenance
Roy Milne, MD & Principal Consultant at newly-formed company Asset ONE, talks extensively about the progress and limitless capabilities of maintenance techniques and predictive maintenance strategies through the use of advanced technologies such as artificial intelligence.
Reducing Human Error & Reactive Call Outs Through Automated Systems
Lee Dorman, Director at Precise Fire & Security Ltd, details the success of switching from pen and paper and spreadsheets to introducing an automated CRM system that has helped to eliminate human error and reduce reactive maintenance call outs.
4 Pillars of Communication & Delivering FM Services for the Crown Estate
Tarniah Thompson, Head of FM and Sustainability at SHW, reveals the four key pillars of communication used to help build FM culture during her time at Co-op, SHW, and when delivering FM services to the Crown Estate.
Driving Appreciation for FMs Who Strive Towards Global Solutions
Chris Jeffers, Projects Director at Mott MacDonald, explains how business can and need to drive appreciation for facility managers who play pivotal roles in global solutions such as climate change.
Working with EAs & PAs to Coordinate FM Tasks for VIP Visits
Oliver Boote, UK Facilities Manager for the Colt Portfolio at Mace, talks about the importance of liaising with employees in preparation for big events and how his team uses Workplace to drive FM appreciation.
The Ins & Outs of Planning & Managing Dark Kitchens at Honest Burgers
Thomas Maynard, Head Of Maintenance & Facilities at Honest Burgers, explains the importance of communication between all stakeholders when planning a second dark kitchen build in Canary Wharf.
How to Build a Positive FM Environment With MCFM Global Founder
Maxcene Crowe, facilities industry expert and founder at MCFM Global, explores the importance of openness, transparency, and improving an engineer's communication skills when it comes to building a positive FM environment.
The Role of Advanced Maintenance Technology In Non-Destructive Testing
Dean Williamson, NDT Coordinator at Wabtec UK, details how advancements in technology can lead to quicker turnarounds at high standards when it comes to non-destructive testing through ultrasound and eddy current techniques.
A Hands-On Approach to Sustainable FM at Greenpeace UK
Christopher Ali shares his views on to-do lists, calendars, and daily building walkarounds as he explains how to "put your ego aside" when it comes to sustainably-led decision-making in his role as Facilities Manager at Greenpeace UK.
How to Lead 1600 BT Engineers & Deliver to Customers Nationwide
Adam Neale, UK Field Engineering Director at BT, explains the challenges of presenting data-led actions to naysayers, gives tips on how best to manage a large team of engineers, and highlights the welcome advancements in tech from phone calls, PDAs, and spreadsheets to Service Management Software.
Managing NML's 21 Heritage Buildings & 4 Million Museum Collections
Edward Taylor-Robinson, Head of Estates for National Museums Liverpool, shares his experience of ensuring compliance and health and safety for 21 heritage buildings that support over 4 million collections as well as the detailed processes involved when hosting exhibitions.
Understanding the Importance of Reliability-Centered Maintenance
Managing Director of Maintain Reliability, Will Ocean, opens up about the importance of understanding and deploying reliability-centred maintenance activities to meet vital KPIs.
Ensuring Compliance of Victorian-Era Buildings for the NHS Through FM
Warren Duffy, Head of Estates at Manchester University NHS Trust, explains the challenges associated with maintaining buildings of varying ages while detailing how playing amateur rugby has helped to build a happy and trustworthy on-site culture.
Aiming for Zero Breakdowns With WCM at Unilever & Contract Pharmaceuticals
Alek Zelnins draws on his 12 years of experience as Maintenance Supervisor at Unilever to share his views on achieving the ultimate goal of world-class maintenance and zero breakdowns with a skilled team of mechanics.
Improving Reliability in 100 days with Machine Learning, AI & Whiteboards
James Maile shares his valuable experience and lessons learnt in a maintenance management career that has taken him from Mechanical Engineer at Crown Holdings to Operations Manager at AJS Asset Care.
Increasing Customer Returns by Leveraging Data & Embracing Transparency at proAV
Carl Hamilton, Field Service Engineering Manager at proAV Limited, shares his expert insight on manoeuvring in a reactive service management sector and gives advice on using AI and IoT to help increase customer returns. As well as opening the lid on the acronym, RTFM.
Dissecting the Future of Preventative Maintenance With Roy Cribb
Reliability and Maintenance Consultant, Roy Cribb, shares valuable tips from his 25 years of experience on the importance of looking after your machines and having the right maintenance management tools in place.
Using Lessons Learned Registers to Get Maintenance Fundamentals Right
Specialist engineering and maintenance trainer, Matthew Laskaj leans on his experience in maintenance management to highlight the importance of mastering the fundamentals and why it's important to understand your data before purchasing a CMMS.
FM Challenges In a Harsh UAE Climate & the Future of CAFM
Trevor Bundas shares his expert insight on the challenges of facility management in one of the harshest climates on the planet, as well as touching on the future of CAFM technology and why data collection is the most valuable part of an FM's job.
In-Sourcing Maintenance & Managing 170 Engineers at Travelodge Hotels
Mark Timmins, Head of Maintenance Delivery at Travelodge Hotels, shares his expertise on maintenance management at one of the UK's biggest hotel chains including the impact of COVID-19 and the positive outcomes of in-sourcing work.
FM & Maintenance at Man City FC, The Ivy & Flight Club Darts
Louis Atkins shares expert tips and advice from his time at Manchester City Football Club, The Ivy, and his current role as Facilities Manager at Red Engine Team - the team behind Flight Club Darts & Electric Shuffle.
Maintenance Expertise at Rolls-Royce, TIMET & Doncasters Group with Kamran Zamir
Kamran R. Zamir provides expertise in best facility maintenance management practices from experiences at Rolls-Royce, TIMET, and his current role at Doncasters Group.
FM Culture, Plans & Maintenance on the London Cable Car
Bhavin Patel talks about the importance of FM culture, plans, and maintenance activities at Mace Operate when working on the flagship London Cable Car project.
Facilities Management at Just Eat Takeaway.com
Marc Fletcher & Steven Downie combine their 35 years of experience in facilities management to talk about their roles as Senior & Regional Facilities Managers at Just Eat Takeaway.com.
Uptime & Maintenance Best Practices from Andy Gailey
Andy Gailey, a leading Uptime Consultant, with 21 years of experience at PepsiCo, shares his best practices on maintenance management.
Maintenance & Facilities Management at Brompton Bicycle
Brompton Bicycle, Iconic British brand (think folding bicycles) is the largest manufacturer of bikes in the UK. Philip Dewson who is the Head of Maintenance and Facilities at Brompton Bicycle shares his insight and best practices on maintenance management.
The Tactical Techniques of Maintenance Management at Network Rail
Get to know the approach and tactical techniques Tim uses to maintain Network Rail. Insights include building Maintenance Culture, When to use spreadsheets, using CMMS or EAM Software and practical advice on Maintenance Management.
Maintenance Management of Oil Wells at Halliburton
Oil and Gas industry is a high Capex and Opex industry. Maintaining assets in the industry is not just about uptime but also about the availability of the most used commodity. Konrad Ritter, Maintenance Manager at Halliburton shares insights on how he manages multi-million dollar oil assets.
Why an Experienced Maintenance Engineer is Invaluable
Ryan Batchelor who started his career with the British Army and now is a Maintenance Manager at Britvic Plc. (Makers of Robinsons, Pepsi, Tango, 7Up and other well-known brands) shares maintenance management best practices.
Holistic Maintenance Management in the Restaurant Industry
Peter Young who has worked with Weatherspoon, YO! Sushi, Wagamama and Byron shares the ins and outs of maintenance management in the hospitality industry. Maintaining Grills and Dishwashers is much more interesting than you think!
Maintenance Management of UK's First Artificial Surf Lake
Michael Lewis, Maintenance Manager at The Wave (which is UK's First Artificial Lake) offers insight on why condition monitoring is important and how to build an impactful maintenance culture.
How to Set a Collaborative Maintenance Culture
Get to know how Jonathan Larkin and his team provide facilities management services without any software. Know how setting collaborative maintenance culture is at the centre of driving facilities maintenance programmes.
Maintenance Management Best Practices with Bill Debrae
Get to know why the buy-in on your maintenance plan from your peers is vital to setting a winning maintenance culture. Know how Bill Debrae (President of MRAC) focusses on the interlinks between maintenance processes, people and systems to optimise costs and increase asset uptime.
