Home Podcasts The Luxury Of Choice - Sales Skills Podcast
The Luxury Of Choice - Sales Skills Podcast

The Luxury Of Choice - Sales Skills Podcast

Steve Vaughan 67 Episodes Jul 14, 2026

The Luxury of Choice podcast is a technical B2B sales skills and knowledge podcast hosted by Steve Vaughan, brought to you by the training team of george james ltd. Each episode features discussions between Steve and fellow sales trainers on various aspects of sales skills based on their vast experience. The podcast focuses on the life science, laboratory equipment, medical devices, and precision industrial market sectors. Based in the UK, the podcast serves a global customer base.

Episodes

Meet Qing Qing Dai: Providing George James Training in Asia-Pacific
Meet Qing Qing Dai: Providing George James Training in Asia-Pacific Jul 14, 2026 874 In this special episode, Steve Vaughan welcomes the newest member of the George James training team, Qing Qing Dai, joining us from Singapore.With more than a decade of experience in laboratory instrumentation sales, product management and sales leadership across Asia-Pacific, Qing Qing shares her journey from an introverted Food Science graduate who never imagined a career in sales to becoming a
Why Sales Training Doesn't Stick (And How to Fix It)
Why Sales Training Doesn't Stick (And How to Fix It) Jun 28, 2026 1902 In this episode of The Luxury of Choice, Steve Vaughan is joined by George James trainers Jonathan Slasinski and Christian Walter to explore one of the biggest challenges in sales development: making learning stick.The team discusses why even excellent training can fail to deliver lasting results without coaching, reinforcement and leadership support. They share practical ideas for creating new ha
Hamid Ghanadan: How Technical Buyers Really Make Decisions
Hamid Ghanadan: How Technical Buyers Really Make Decisions Jun 14, 2026 2052 In this episode of The Luxury of Choice, Steve Vaughan and Christian Walter are joined by Hamid Ghanadan, founder of The Linus Group and author of Not Buying It- The art of selling to scientists, doctors, and other professional skeptics. Drawing on his background as a biochemist and commercial strategist, Hamid explains why scientists and technical buyers are often described as the world's mo
Sales Manager's Playbook – Coaching vs Controlling
Sales Manager's Playbook – Coaching vs Controlling May 31, 2026 2039 n this episode of The Luxury of Choice, Steve Vaughan is joined by Jonathan Cooper and Pascal Le Floch to explore one of the biggest challenges facing sales managers: knowing when to coach and when to direct.The discussion covers: What coaching really means—and why it is not giving advice or telling people what to do.  The difference between coaching, directing, supporting, and delegating.  Why ma
Imposter Syndrome in Technical B2B Sales
Imposter Syndrome in Technical B2B Sales May 17, 2026 2006 Most salespeople and leaders face Imposter Syndrome in sales - the feeling of self doubt and of being " a fraud". In this episode, host Steve Vaughan is joined by fellow George James trainer Jonathan Cooper and special guest Rupa Ark, a Senior Sales Director from Azenta Life Sciences. The panel discuss why salespeople can suffer from Imposter Syndrome, how to cope with it, and why it sho
You're Not the Technical Expert- and That's OK!
You're Not the Technical Expert- and That's OK! May 3, 2026 1969 Can technical sales people in B2B sales be TOO technical?  And can their technical knowledge be a comfort zone crutch in the sales call, to the detriment of understanding and satisfying customer needs? In this episode of the Luxury of Choice, Steve Vaughan and Jonathan Slasinski are joined by Matt McCormack, International Sales Manager of Natus Sensory to discuss:The role of technical knowledge in
Unlocking LinkedIn: How to Find Your Perfect Customer
Unlocking LinkedIn: How to Find Your Perfect Customer Apr 19, 2026 2207 LinkedIn is a phenomenal resource for B2B sales professionals to research, and then connect with potential customers. Even the free version of LinkedIn has powerful search tools to help you search for your perfect customer. In this episode, Steve is joined by Christian Walter, Pascal le Floch and Jonathan Slasinski for a face to face recording of The Luxury of Choice, following a team strategy mee
How to Make Cold Calls Warmer (Without Sounding Like a Sales Script)
How to Make Cold Calls Warmer (Without Sounding Like a Sales Script) Mar 29, 2026 2183  Cold calling has a reputation—and not a good one.In this episode of The Luxury of Choice, Steve Vaughan is joined by the George James training team and special guest Manel Berga to explore a simple but powerful question:How do we make cold calling… warmer?From rejection and low pickup rates to the rise of LinkedIn, AI, and changing buyer behaviour, this conversation unpacks what modern prospectin
What do GREAT sales people do after EVERY sales visit?
What do GREAT sales people do after EVERY sales visit? Mar 8, 2026 1777 What do top performing sales people do when they leave the customer? And how can spending just a little time after a visit reflecting how the meeting went improve performance and results? Steve Vaughan is joined to discuss this important topic by regulars Christian Walter and Jonathan Slasinski, and also by a special guest - Kate Sanders, Sales Manager for UK and Northern Europe for Biosero.Steve
How to walk away from a sale
How to walk away from a sale Feb 20, 2026 1873 Knowing how (and when) to walk away from a sales opportunity is a difficult, but important skill for a technical salesperson to learn. Great sales people lose fast and lose early! In this episode of the Luxury of Choice, host Steve Vaughan is joined by fellow trainers Jayne Green and Jonathan Slasinski to discuss when a salesperson should walk away, and how to do it professionally. Steve Vaughan,
Getting your purchase order out of purchasing - revisited!
Getting your purchase order out of purchasing - revisited! Feb 15, 2026 2188 All the training team of George James have been delivering training programmes  flat out across North America and Europe, so here is a chance to listen back to a show from 2025.  Ensuring you have a working relationship with your customers purchasing department is vital if you are able to receive a purchase order at the right price and the right time. In this episode Jayne Green and Jonathan Coope
Handling customer objections -revisited!
Handling customer objections -revisited! Feb 1, 2026 2387 The George James training team have been flat out since the start of 2026 and are at the time of uploading delivering sales and leadership training across the continents and time zones. So, here is the chance to listen back to a previous show from 2024 all about handling customer objections - and why, in fact customer objections aren't necessarily bad news. This episode has proved to be one o

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