Byte Sized
Byte Sized is a podcast that explores the most exciting innovations and pressing challenges across business, technology, and leadership. Hosted by Bella Thornely, Accenture's UK and Ireland Centre for Advanced AI lead, each episode delves into game-changing findings from Accenture research and insights from leading industry brands. The show aims to provide essential knowledge for business and technology leadership in just 20 minutes.
Episodes
The UK's Next Move: AI, Growth and Reinvention
Matt Prebble joins Bella Thornely to explore how AI can unlock growth in the UK. From productivity and reinvention to trust, skills and human ingenuity, he shares what it will take for businesses and the nation to realise AI's full value.
Alteryx: No Code, Just Insights
Are messy data and cryptic code holding businesses back? Andy MacMillan, CEO of Alteryx, explains how they empower everyone from data pros to non‑technical users to unlock insights, make confident decisions and boost productivity.
bp: AI in the Engine, People at the Wheel
Matt Rich shares how bp has transformed its global marketing function into a data‑driven, AI‑enabled engine, bringing teams along the journey, navigating change and fuelling growth. He also looks into the crystal ball to explore what's next for marketers as AI reshapes the future.
NHS: Your Health in Your Hands
The true measure of technology is its ability to save lives. From the pandemic response to shaping a future of "healthcare at your fingertips", Ayub Bhayat shares how the NHS is using data and AI to transform the UK's healthcare system.
Good Things Foundation: AI For Inclusion
Digital exclusion, despite common belief, affects all ages. Sital Mistry‑Lee of the Good Things Foundation explains how we can use AI to bridge the divide – instead of deepening it.
Lloyd's of London: Culture & Constructive Conflict
Inclusion is more than friendliness; it's built on psychological safety and a culture of open, honest feedback. Mark Lomas, Head of Culture, Talent & Communities at Lloyd's, shares how true inclusion empowers people to perform at their best and feel valued — even in times of conflict.
Nationwide: The Secret Sauce for Perfect Payments
Otto Benz, Customer Technology and Payments Director at Nationwide Building Society, shares how the organisation has modernised its payments infrastructure through dual‑cloud technology, strengthened resilience in the face of outages, met evolving regulatory demands, and adapted to society's changing relationship with cash.
Retail Rewired: From Trolleys to Tech
Retail mogul Roger Burnley sits down with Bella Thornely to discuss steering digital transformation, tackling the challenges brought on by COVID-19, and exploring how a strong customer focus and AI are shaping the future of retail.
VMO2: Customer Obsession Meets Innovation
Rachel Barrass, Director of Customer Service at VMO2, reveals how together agentic AI and human agents have slashed complaints by 60%! Dive into tech, transformation and the power of truly knowing your customer.
AI Genies: From Health Cures to Cookbooks
Can AI genies help us live longer and better lives? Prof. Mihaela van der Schaar, leader of the van der Schaar Lab at Cambridge University, shares with Bella Thornely the far-reaching potential of this next development in AI.
Noli: Beauty Decoded
Mark Farbrace interviews Maëlle Gasc, Co-Founder and Deputy CEO of Noli. They explore how Noli uses AI to tackle the challenge of overwhelming choice and conflicting advice, revolutionising the way consumers shop for beauty products.
Sports & Business Performance: Fit to Lead
Joe Garner, former CEO of Nationwide Building Society, HSBC UK and Openreach, joins Emma to share how sport, sleep, and self-awareness fuel leadership - offering practical tips for staying balanced, focused, and above all, human at the top.
AI, Microsoft & Movement to Work: Levelled Up, Not Left Out
How can we level the playing field for all jobseekers? Microsoft's Charles Eales and CEO of Movement to Work, Sareena Bains, discuss the untapped potential of AI for young people not in employment, education or training (NEET).
Leeds Building Society: Banking on their Digital Core
Making homeownership a reality for more people is Leeds Building Society's founding mission. Joining host Emma Kendrew, Rob Howse explores how they are transforming the digital core of their banking system to deliver against that purpose.
Vodafone: Plugged In and Personalised
Vodafone is using AI and digital innovation to meet the evolving expectations of their customers. Join Alex Pott and Mark Farbrace who discuss accessibility, conversational commerce, bot-to-bot comms, gen AI, agentic AI and more.
EDF: Electric Customer Service
Go back to the future with host Emma Kendrew and EDF's Rich Hughes. Hear how technology enabled EDF's traditional approach to customer service, laying the foundations for their energy transition.
Tech She Can: Moments That Matter
Closing the gender gap starts with inspiration. Dr Claire Thorne, co-CEO of Tech She Can, joins Emma Kendrew to share how the charity is transforming the tech landscape – building aspirations in half a million children globally.
Tech Vision: Does AI's Limit Exist?
Accenture's Simon Cooper joins our host Emma Kendrew to unpack Accenture's 2025 Technology Vision. Together, they explore how AI introduces a new dimension to the trust equation, while swiftly transforming our lives from brand interactions to robotic collaborations.
Life Trends 2025: The Tightrope of Technology
Join Accenture's Katie Burke and Coach, NED, Trustee and Advisor Mark Evans, as they introduce our 2025 Life Trends, a fascinating window into people's behaviours and attitudes to the world around them. As industry leaders and parents, they explore the contradictions between these trends and how to walk the tightrope between the promise and peril of technology. How can the c-suite shape strategy t
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