FinTech Futures
FinTech Futures is a podcast from the global fintech news and intelligence platform of the same name. It covers developments, analysis, and trends across banking, payments, and financial technology. Episodes may feature industry insights, interviews, and commentary on the fintech sector. More information is available at fintechfutures.com.
Episodes
What the FinTech? | S.7 Episode 20 | Building Europe's digital currency: Inside the ECB's digital euro project
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Evelien Witlox, director of the digital euro project at the European Central Bank (ECB), to explore how the ECB is working to bring its central bank digital currency (CBDC) from concept to reality.
With the project currently in its pilot phase, Paul and Evelien discuss the latest de
What the FinTech? | S.7 Episode 19 | Reimagining payment infrastructure for the AI era
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by David Crawford, Chief Strategy and Transformation Officer at Pay.UK, to explore how AI is revolutionising payment infrastructure and what this technological shift means for the UK's critical national payment systems.
David discusses the current state of the UK payments ecosystem, ex
What the FinTech? | S.7 Episode 18 | Shaping the next generation of institutional payments with Citi’s Debopama Sen
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Debopama Sen, Head of Payments, Services at Citi, to explore the rapidly evolving global payments landscape, examining how emerging technologies and regulatory developments are reshaping the future of institutional payments and cross-border transactions.
With stablecoins gaining sig
What the FinTech? | S.7 Episode 17 | The future of financial inclusion in the US with Commonwealth CEO Timothy Flacke
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Timothy Flacke, co-founder and CEO of Commonwealth, to explore the critical work of advancing financial inclusion for families and individuals in the US, and how Commonwealth has been at the forefront of testing and scaling innovative solutions to help consumers build financial secur
Agentic commerce: How American Express is building the future of AI-driven payments
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Margaret Ryan, SVP and Head of Product for Amex Digital Labs, to explore the rapidly developing world of agentic commerce and agentic payments and how American Express is positioning itself at the forefront of this evolution.
Margaret discusses the current state of play with agenti
What the FinTech? | S.7 Episode 15 | Managing fraud and credit risk in the AI era with Equifax
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Seth Moran, SVP, General Manager of Digital Banking and Strategic Markets at Equifax, to explore the evolving landscape of fraud and credit risk.
Seth explains how synthetic fraud is exploiting new entry points through deposit accounts, how AI has dramatically lowered the barrier fo
What the FinTech? | S.7 Episode 14 | Building ChimeCore: How Chime developed its own banking infrastructure
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Ryan King, co-founder of US fintech Chime, to learn more about Chime's development and deployment of ChimeCore, its proprietary core banking platform.
Ryan discusses the factors that drove the decision to build rather than buy, how the team successfully migrated more than 9 million
What the FinTech? | S.7 Episode 13 | Reimagining regional banking in the US with AI
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Jude Melville, CEO of b1BANK, to explore how US regional banks are actively embracing AI to compete in an increasingly technology-driven industry.
Jude discusses how b1BANK, the largest Louisiana-headquartered regional bank by assets with a significant and growing presence in Texas
What the FinTech? | S.7 Episode 12 | Preparing for a multi-money future: NatWest on the digital asset revolution
In this episode of the What the FinTech? podcast, recorded live at Money20/20 Europe in Amsterdam, host and FinTech Futures Managing Editor Paul Hindle is joined by Lee McNabb, Payment and Digital Asset Lead at NatWest, to explore the growing role of digital assets in payments and financial services, and how banks such as NatWest are positioning themselves to lead in this rapidly evolving landscap
What the FinTech? | S.7 Episode 11 | Blockchain, stablecoins, and cross-border payments: Inside Ripple's European expansion
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Cassie Craddock, Managing Director for UK and Europe at Ripple, to explore the work Ripple is doing to transform cross-border payments through blockchain technology and stablecoins and learn more about the company’s expansion plans.
Paul and Cassie discuss how Ripple's recent EMI l
What the FinTech? | S.7 Episode 10 | Agentic AI in finance - innovation, security, and trust
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Bill Borden, Corporate Vice President of Financial Services at Microsoft, to explore how agentic AI is being developed and deployed in financial services, and the impact it’s having on innovation, security, and governance in the sector.
The conversation delves into the trends shapi
What the FinTech? | S.7 Episode 9 | What’s next for Europe’s payments ecosystem? – Tech trends, evolving regulations, and the sovereignty debate
In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Simone Löfgen, Global Head of Payment Platforms at Commerzbank, to explore the key trends, challenges, and innovations shaping the payments industry in 2026.
The conversation covers the current state of play with payments in Europe, the impact of evolving regulations, and the opport
What the FinTech? | S.7 Episode 8 | Beyond the hype – what’s next for stablecoins?
In this episode of the What the FinTech? podcast, host and FinTech Futures managing editor Paul Hindle is joined by René Michau, Global Head of Digital Assets at Standard Chartered Bank, to explore the growing impact of stablecoins in financial services and their potential to reshape key areas of banking and payments.
The conversation covers the current state of play with stablecoin adoption in
What the FinTech? | S.7 Episode 7 | Exploring the Greek neobank landscape with Snappi
In the latest episode of the What the FinTech? podcast, Gabriella Kindert, CEO of Snappi, joins to explore the Greek digital banking landscape and share how the challenger developed its tech stack.
Gabriella sits down with FinTech Futures reporter Cameron Emanuel-Burns to compare the Greek neobanking ecosystem with its European counterparts and discuss the key challenges Snappi and other digital
What the FinTech? | S.7 Episode 6 | Quantum computing and its impact on financial services
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Dr Subodh Kulkarni, CEO of Rigetti Computing, and Dr Simon Plant, Deputy Director for Innovation at the UK’s National Quantum Computing Centre (NQCC), to explore the fascinating world of quantum computing and its transformative potential for financial services.
The trio discuss the current s
Exploring the rise of digital wallets and super-apps | What the FinTech? | S7 Ep5
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Irina Chuchkina, Chief Growth Officer for Wallet in Telegram, to explore how digital wallets and super-apps are transforming the way people interact with money, commerce, and technology in their everyday lives.
The conversation covers how Wallet in Telegram is revolutionising financial inter
Unlocking the embedded finance opportunity with Starling | Ruwani Hewa | What the FinTech? S.7 Ep 4
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Ruwani Hewa, Director of Payments at Starling Bank, to explore the world of embedded finance and how Starling is tapping into the huge potential of the sector through its Starling Banking Services unit.
The conversation explores how Starling Banking Services fits into the broader embedded fi
What the FinTech? | S.7 Episode 3 | Breaking down fintech lending and investment trends with Fasanara Capital
In the latest episode of the What the FinTech? podcast, we're joined by Francesco Filia, founder and CEO of Fasanara Capital, to delve into emerging investment trends and strategies for identifying high-potential fintech companies.
Francesco sits down with FinTech Futures reporter Cameron Emanuel-Burns to explore how the UK fintech ecosystem stacks up against global counterparts. They also discus
What the FinTech? | S.7 Episode 2 | From digital transformation to the reimagination of banking
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Richard Ullenius, Vice President of Global Banking and Financial Services at CSG, to explore why the next era of banking demands reimagination rather than incremental transformation, and the defining factors that will set leading banks apart over the next five years.
The conversation covers
What the FinTech? | S.7 Episode 1 | Exploring the relationship between AI and CX in banking with TD Bank
In the opening episode of season seven of the What the Fintech? podcast, we’re joined by Ted Paris, Head of Analytics, Intelligence, and AI at TD Bank, to discuss the evolving role of AI in financial services and how customers are embracing AI within banking.
Ted and FinTech Futures editor Paul Hindle discuss the findings of TD’s recent survey on how Americans perceive and interact with AI in fin
What the FinTech? | S.6 Episode 25 | 2025 in review and predictions for 2026
In the final episode of season six of the What the FinTech? podcast, host Paul Hindle is joined by FinTech Futures columnists and fellow podcast hosts Dave Wallace and Dharmesh Mistry to take a look back at some of the biggest trends to come out of 2025 and discuss what the new year might bring for the financial services sector.
The discussion covers topics including agentic AI, stablecoins, neu
What the FinTech? | S.6 Episode 24 | How AI is transforming traditional banking
In the latest episode of the What the FinTech? podcast, we’re joined by Natasha Sarin, Senior Product Owner, Data and AI at Lloyds Banking Group, to discuss the evolving relationship between traditional banking and artificial intelligence.
Natasha and FinTech Futures reporter Cameron Emanuel-Burns delve into Lloyds' generative AI strategy, showcase current use cases enhancing internal operations,
What the FinTech? | S.6 Episode 23 | How behavioural science shapes financial decisions
In the latest episode of the What the FinTech? podcast, we're joined by two of BeHive Consulting's co-founders, CEO Rachel Altmann and Chief Behavioural Scientist Noemi Molnar, to delve into how behavioural science influences financial decision-making.
The conversation explores how the growing trend of digital transformation is reshaping our psychological relationship with money and the key psych
What the FinTech? | S.6 Episode 22 | How Visa Direct is helping to unlock the future of global payments – live at Money20/20 USA
In this episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures' US correspondent Heather Sugg is joined by Justin Zhao, Head of Global Partnerships at Visa Direct, to explore how Visa Direct is pioneering the use of stablecoins to modernise cross-border payments.
With the launch of Visa's pilot programme announced in September, Visa is testing stab
What the FinTech? | S.6 Episode 21 | The future of cross-border payments
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Will Marwick, CEO of IFX Payments, to explore the rapidly evolving UK payments landscape and the future of cross-border transactions.
The conversation covers the challenges around cross-border payments for corporates and SMEs, how IFX is tackling friction points in international transactions
What the FinTech? | S.6 Episode 20 | How the Georgia Fintech Academy is shaping the next generation of financial technology – live at Money20/20 USA
In this episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures' US correspondent Heather Sugg is joined by Laura Gibson-Lamothe, executive director of the Georgia Fintech Academy, to explore how the organisation is opening up connections between students and the financial technology sector.
The discussion touches on Laura's distinguished career pa
What the FinTech? | S.6 Episode 19 | The defining trends shaping Europe’s fintech scene
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Marie-Gwenhaelle Geffroy, Head of Growth Capital at BNP Paribas, to explore the key start-up and funding trends in the European fintech space this year and learn more about BNP Paribas’ fintech investment strategy and how the bank works with new start-ups to help them scale and grow.
The con
What the FinTech? | S.6 Episode 18 | How AI is revolutionising financial crime compliance
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by David Caruso, Vice President of Financial Crime Compliance at WorkFusion, to explore the topic of financial crime compliance and how advances in artificial intelligence (AI) are causing a generational shift in the anti-money laundering (AML) technology space.
The conversation covers how AI i
What the FinTech? | S.6 Episode 17 | Enhancing disability inclusion in financial services
In the latest episode of the What the FinTech? podcast, we’re joined by Joanne Dewar, Project Lead at Project Nemo, to discuss how to make financial services more accessible for people with disabilities.
Joanne and FinTech Futures reporter Cameron Emanuel-Burns explore Project Nemo's origins and development, examining findings from the organisation's recent report on challenges adults with disabi
What the FinTech? | S.6 Episode 16 | “No nonsense” digital banking with Chetwood Bank CEO Paul Noble
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Paul Noble, CEO of Chetwood Bank, to explore how the Wrexham-based bank has set about its product and tech innovation strategy as it looks to continue its growth trajectory, having reached the milestone of £4 billion in total customer savings deposits this year.
What the FinTech? | S.6 Episode 15 | Driving digital transformation in asset management with Experion Technologies
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Binu Jacob, CEO and MD of Experion Technologies, and Experion Technologies advisor Markus Ruetimann, to discuss the imperative need for financial services companies working in asset management to accelerate their digital transformation initiatives to keep up with the rapid pace of change driv
What the FinTech? | S.6 Episode 14 | Ethical business banking with Unity Trust Bank CEO Colin Fyfe
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Colin Fyfe, CEO of Unity Trust Bank, to discuss the current business banking landscape in the UK and how Unity Trust Bank has approached its ethical banking strategy to help support not-for-profit and smaller profit-with-purpose businesses in the country.
We’ll dive into how the bank’s actio
What the FinTech? | S.6 Episode 13 | Exploring what’s next for RTP with The Clearing House CEO David Watson
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by David Watson, CEO of The Clearing House, to discuss what’s next for real-time payments in the US as usage numbers and transaction volumes across the country’s RTP networks continue to grow.
The conversation explores the core drivers behind the growth of RTP in the US, how banks and business
What the FinTech? | S.6 Episode 12 | Balancing rapid innovation with sustainable technology practices
In the latest episode of the What the FinTech? podcast, we’re joined by Suavek Zajac, chief technology officer at Tandem Bank, who discusses how the bank implements technology to support customers in adopting more environmentally sustainable lifestyles.
Suavek joins FinTech Futures reporter Cameron Emanuel-Burns to explore how Tandem balances delivering personalised, immediate services while main
What the FinTech? | S.6 Episode 11 | Risk management trends and Banking Tech Awards submission tips
In the latest episode of the What the FinTech? podcast, we’re joined by Adam Ennamli, chief risk officer at General Bank of Canada (GBC), to discuss emerging risk management trends.
Adam and FinTech Futures reporter Cameron Emanuel-Burns also explore Adam's experience as a Banking Tech Awards judge. Adam offers practical guidance for organisations considering entering this year's awards and expla
What the FinTech? | S.6 Episode 10 | A brief history of Tyme Group with founder and CEO Coen Jonker
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Coen Jonker, founder and CEO of Tyme Group, to discuss how Tyme has looked to approach its growth strategy amid the evolving digital banking landscape globally, and what’s next for both TymeBank in South Africa and GoTyme Bank in Southeast Asia.
The conversation explores how the group is uti
What the FinTech? | S.6 Episode 9 | How digital assets can enable global payments interoperability
In this episode of the What the FinTech? podcast, we’re joined by Nick Kerigan, Managing Director and Head of Innovation at Swift, to discuss the topic of digital assets and how the evolution of the payments landscape driven by innovations such as tokenisation and stablecoins could help enable global payments interoperability.
Nick and FinTech Futures editor Paul Hindle explore the latest develop
What the FinTech? | S.6 Episode 8 | How fintech innovation can empower financial wellness
In this episode of the What the FinTech? podcast, we’re joined by Kristen Castell, Managing Director of the Centre for Accelerating Financial Equity (CAFE), to discuss the topic of financial health and wellness and what the financial services industry can be doing more of to support customers amid ongoing economic uncertainty and the tough macroeconomic climate globally.
Kristen and FinTech Futur
What the FinTech? | S.6 Episode 7 | Real-time payments, tokenisation, and the future of cards
In the latest episode of the What the FinTech? podcast, we’re joined by Clare Pearson, Head of Technology Operations & Delivery Management at Fnality, for a deep dive into digital payment trends.
Clare and FinTech Futures reporter Cameron Emanuel-Burns explore the outlook for cross-border real-time payments, tokenisation, digital wallets, and the evolving role of cards in a shifting payments land
What the FinTech? | S.6 Episode 6 | The growth of digital banking in the Nordics with Lunar
In this episode of the What the FinTech? podcast, we’re joined by Mats Persson Bergius, Chief Commercial Officer at Danish digital bank Lunar, to discuss the Nordic digital banking landscape and how Lunar has been looking to scale its own offering across the region as the bank approaches its 10th birthday this year.
Mats and FinTech Futures editor Paul Hindle explore digital banking trends in the
What the FinTech? | S.6 Episode 5 | Fintech trends, emerging risks, and the awards scene
In the latest episode of the What the FinTech? podcast, we’re joined by Subramanian (Subbu) Naraynaswamy, Executive Director at Wells Fargo, to discuss the emerging banking and fintech trends. We explore the upcoming risks and opportunities, and Subbu shares insights into his role as a judge for this year’s Banking Technology Awards USA.
What the FinTech? | S.6 Episode 4 | The future of banking – the rise of agentic AI in financial services
In the latest episode of the What the FinTech? podcast, we’re joined by Ronit Ghose, Head of Future of Finance for Citi Global Insights, to discuss the rise of agentic AI in financial services and how this new evolution of AI technology could revolutionise the sector and help shape the future of banking.
Ronit and FinTech Futures editor Paul Hindle explore the current trends around agentic AI and
What the FinTech? | S.6 Episode 3 | ING’s digital transformation strategy with CTO Daniele Tonella
In the latest episode of the What the FinTech? podcast, we’re joined by Daniele Tonella, Chief Technology Officer (CTO) at ING, to discuss ING’s technology strategy and how the bank has been approaching its digital transformation efforts as the rate tech innovation globally continues to pick up pace.
Daniele and FinTech Futures editor Paul Hindle explore the latest tech trends in banking and how
What the FinTech? | S.6 Episode 2 | The evolving digital payments landscape in North America
In this episode of the What the FinTech? podcast, we’re joined by Lewis Turek, General Manager of North America at GoCardless, to explore the evolution of payments in North America amid the rise of a multitude of digital and alternative payment methods and new payment rails.
Lewis and FinTech Futures editor Paul Hindle discuss how businesses in North America differ from UK and European companies
What the FinTech? | S.6 Episode 1 | The VC outlook for 2025 and the latest fintech funding trends
In the opening episode of season six of the What the Fintech? podcast, we’re joined by Amias Gerety, partner at QED Investors, to discuss the ever-evolving fintech funding landscape and the outlook for venture capital funding in 2025.
Amias and FinTech Futures editor Paul Hindle discuss the technologies and verticals that are attracting the most interest from VCs, how QED is approaching its finte
What the FinTech? | S.5 Episode 24 | 2024 in review and predictions for 2025
In the final episode of season five of the What the FinTech? podcast, we're joined by FinTech Futures columnists and fellow podcast hosts Dave Wallace and Dharmesh Mistry to take a look back at some of the biggest trends to come out of 2024 and discuss what the new year might bring for the sector.
The discussion covers topics including AI, quantum computing, cryptocurrency, the Digital Operationa
What the FinTech? | S.5 Episode 23 | Simplifying core banking modernisation with SaaScada
In the latest episode of the What the FinTech? podcast, FinTech Futures editor Paul Hindle sits down with Nelson Wootton, CEO and co-founder of SaaScada, to explore the latest trends around core banking modernisation and the growing need for banks still running legacy tech to upgrade to the latest technologies.
Nelson discusses the key benefits of modern core banking solutions, the challenges tha
What the FinTech? | S.5 Episode 22 | Green finance and how fintech can help tackle climate change
In the latest episode of the What the FinTech? podcast, FinTech Futures editor Paul Hindle sits down with George Sandilands, VP of Carbon Accounting at Sage, to explore the current state of play around green finance and how the financial services industry as a whole can help tackle climate change.
The discussion covers how demands from clients for green finance have shifted in recent years, the e
What the FinTech? | S.5 Episode 21 | Taking open banking payments mainstream
In the latest episode of the What the FinTech? podcast, FinTech Futures editor Paul Hindle sits down with Paul Foster, Director of Global Payment Partnerships at GoCardless, to explore the growing adoption of open banking payments with a specific focus on GoCardless’ recently published report on the topic - How To Take Open Banking Payments Mainstream.
The discussion covers the current trends and
What the FinTech? | S.5 Episode 20 | The future of fraud prevention – live at Money20/20 USA
In this special episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures’ US correspondent Heather Sugg is joined by Ricardo Amper, founder and CEO of Incode Technologies, to discuss the evolution of identity fraud amid the rise of AI and deepfakes and how financial firms can utilise the latest technologies to tackle these fraud challenges.
What the FinTech? | S.5 Episode 19 | Driving growth and customer satisfaction in digital banking
In the latest episode of the What the FinTech? podcast, FinTech Futures editor Paul Hindle sits down with Clare Gambardella, Chief Customer Officer at Zopa Bank, to explore how Zopa has looked to approach its growth strategy amid the constantly evolving digital banking landscape in the UK.
Clare discusses how consumer demands have shifted in recent years amid a challenging economic environment an
What the FinTech? | S.5 Episode 18 | Tech innovation in business banking with Allica Bank
In the latest episode of the What the FinTech? podcast, we’re joined by Ravneet Shah, CTO of UK-based SME banking challenger Allica Bank, to explore the current business banking landscape and how Allica has looked to approach its technology and innovation strategy to meet the evolving needs of business customers.
Ravneet and FinTech Futures editor Paul Hindle dive into the work Allica has been do
What the FinTech? | S.5 Episode 17 | The growth of BNPL and the future of credit reporting
Consumer adoption of buy now, pay later (BNPL) products is growing – but BNPL data is not included in credit reports… yet. With this shift finally on the horizon, what should lenders and consumers be thinking about and how can they prepare?
In the latest episode of the What the FinTech? podcast, FinTech Futures editor Paul Hindle sits down with Liz Pagel, SVP and Consumer Lending Business Leader
What the FinTech? | S.5 Episode 16 | The future of Web3 technology in financial services
In the latest episode of the What the FinTech? podcast, we’re joined by author and financial services executive Rita Martins to explore the growing role of Web3 technologies in the financial sector.
Rita and FinTech Futures editor Paul Hindle discuss the key takeaways from Rita’s recently published book on the subject, Web3 in Financial Services: How Blockchain, Digital Assets and Crypto are Disr
What the FinTech? | S.5 Episode 15 | FedNow one year on - the growth of RTP in the US
In the latest episode of the What the FinTech? podcast, we’re joined by Anu Somani, Head of Global Payables and Embedded Payments at US Bank, to explore the growing adoption of real-time payments (RTP) in the US following the one-year anniversary of the launch of FedNow, the instant payment service developed by the Federal Reserve.
Anu and FinTech Futures editor Paul Hindle discuss the role both
What the FinTech? | S.5 Episode 14 | Investment trends and the future of UK fintech
In the latest episode of the What the FinTech? podcast, we’re joined by Janine Hirt, CEO of UK-based independent industry body Innovate Finance, to discuss global fintech funding trends over 2024 and what the future might hold for the UK’s fintech scene.
Janine and FinTech Futures editor Paul Hindle discuss some of the key takeaways from Innovate Finance’s H1 2024 FinTech Investment Landscape rep
What the FinTech? | S.5 Episode 13 | Fintech start-ups and navigating the road to sustainable growth
In the latest episode of the What the FinTech? podcast, we’re joined by Sam Edge, Head of Industries and Emerging Technologies, Start-ups and VC at Amazon Web Services (AWS), to explore the current fintech start-up scene.
Sam and FinTech Futures editor Paul Hindle discuss some of the emerging technologies that start-ups and investors are most interested in, how the start-up landscape has evolved
What the FinTech? | S.5 Episode 12 | The emerging technologies driving innovation in payments
In the latest episode of the What the FinTech? podcast, we’re joined by George Maddaloni, CTO of Operations at payments giant Mastercard, to discuss some of the key technology trends in the payments space and how Mastercard is looking to approach its tech and innovation strategy to make the most of emerging technologies such as generative AI and tokenisation.
George and FinTech Futures editor Pau
What the FinTech? | S.5 Episode 11 | Banking Tech Awards 25th anniversary special with Monument
In the latest episode of the What the Fintech? podcast, we’re joined by Sudip Dasgupta, Chief Technology Officer at UK digital bank Monument, to discuss the upcoming Banking Tech Awards ceremony, taking place on Wednesday 4 December at the Royal Lancaster Hotel in London.
Returning awards judge Sudip and FinTech Futures editor Paul Hindle discuss what to look forward to at the prestigious event,
What the FinTech? | S.5 Episode 10 | Generative AI and cloud core modernisation
In the latest episode of the What the FinTech? podcast, we’re joined by Zac Maufe, Head of Regulated Industries at Google Cloud, to discuss cloud core modernisation and the challenges of migrating tech stacks to the cloud, as well as the impact generative AI is having in the financial services sector.
Zac and FinTech Futures editor Paul Hindle cover the key points banks need to consider when mode
What the FinTech? | S.5 Episode 9 | Fintech innovation and collaboration
In the latest episode of the What the FinTech? podcast, we’re joined by Andy Lowe, EMEA Head of Business Development for Technology at Bank of America, to discuss the key digital innovation and technology trends in the financial services sector and how the relationship between fintechs and banks has changed over the last decade.
What the FinTech? | S.5 Episode 8 | The evolution of the UK’s crypto landscape
In the latest episode of the What the FinTech? podcast, we’re joined by Bivu Das, UK Managing Director at cryptocurrency exchange Kraken, to discuss how the crypto landscape has evolved in the UK in the two years since the government laid out its vision for the country to become a global crypto asset technology hub.
Bivu and FinTech Futures editor Paul Hindle take a look at the progress the count
What the FinTech? | S.5 Episode 7 | Digital banking trends in the US
In the latest episode of the What the FinTech? podcast, we’re joined by Sonali Divilek, Head of Digital at Chase, to find out more about how consumer attitudes towards digital banking in the US have changed in recent years.
Sonali and FinTech Futures editor Paul Hindle take a look at some of the key consumer trends highlighted in Chase’s recent Digital Banking Attitudes Study and the factors behi
What the FinTech? | S.5 Episode 6 | How Santander created Gravity
In the latest episode of the What the FinTech? podcast, we’re joined by Dirk Marzluf, Chief Operating and Technology Officer at Banco Santander, to learn more about the development and deployment of the bank’s self-built core banking solution Gravity.
Dirk and FinTech Futures editor Paul Hindle cover how the project came about, how the bank has gone about building Gravity and the steps involved i
What the FinTech? | S.5 Episode 5 | Blockchain, CBDCs and programmable payments
In the latest episode of the What the FinTech? podcast, we’re joined by Gilbert Verdian, CEO of Quant, to learn more about blockchain technology and its evolving role in the financial services space.
Gilbert and FinTech Futures editor Paul Hindle take a look at some of the big emerging trends including tokenisation and its use cases within banking and capital markets, the rise and future of centr
What the FinTech? | S.5 Episode 4 | The future of digital identity
In the latest episode of the What the FinTech? podcast, we’re joined by Pinar Alpay, Chief Product and Marketing Officer at identity solutions provider Signicat, to learn more about digital identity and its relationship with financial services, as well as the work that companies such as Signicat are doing in the space.
Pinar and FinTech Futures editor Paul Hindle discuss the evolution of digital
What the FinTech? | S.5 Episode 3 | Quantum computing in financial services
In the latest episode of the What the FinTech? podcast, we’re joined by Dr Philip Intallura, Head of Quantum Technologies at HSBC, to learn more about quantum computing and the impact the growth and maturation of the technology could have on financial services.
Phil and FinTech Futures editor Paul Hindle demystify how the technology works, dive into its key use cases and benefits in areas such as
What the FinTech? | S.5 Episode 2 | Tokenisation and blockchain interoperability
In the latest episode of the What the FinTech? podcast, we’re joined by Jack Pouderoyen, Innovation Manager at Swift, to chat about tokenisation and its potential use cases in financial services, as well as the importance of blockchain interoperability in removing hurdles to its adoption moving forward.
Jack and FinTech Futures editor Paul Hindle discuss the proof of concept Swift conducted with
What the FinTech? | S.5 Episode 1 | The growth of fintech in Africa
In the first episode of season five of the What the Fintech? podcast, we’re joined by Hangwi Muambadzi, Principal and Head of Africa at CommerzVentures, to discuss the flourishing fintech scene in Africa, including the key trends and development areas being seen in different markets across the continent.
Hangwi and FinTech Futures editor Paul Hindle discuss the technologies and verticals that are
What the FinTech? | S.4 Episode 23 | 2023 in review
In the final episode of season four of the What the FinTech? podcast, FinTech Futures editor Paul Hindle is joined by writer, podcaster and banking technology veteran Dharmesh Mistry to take a look back at some of the biggest trends to come out of 2023 and discuss what the new year might bring for the sector.
The pair cover topics including generative AI, core banking modernisation, the state of
What the FinTech? | S.4 Episode 22 | Personalisation in digital banking
In the latest episode of the What the FinTech? podcast, we’re joined by Olivier Berthier, CEO of fintech firm Moneythor, to chat about personalisation in digital banking with a focus on its role in customer acquisition and activation.
Olivier and FinTech Futures editor Paul Hindle discuss some of the key challenges banks are facing when it comes to customer acquisition and what it is they can be
What the FinTech? | S.4 Episode 21 | Managing chargebacks and payment disputes
In the latest episode of the What the FinTech? podcast, we’re joined by Monica Eaton, founder and CEO of Chargebacks911, to learn more about chargebacks and how consumer behaviour has evolved in recent years with Black Friday and the holiday season shopping surge on the horizon.
Monica and FinTech Futures editor Paul Hindle discuss how chargebacks can impact businesses, the rise of chargeback fra
What the FinTech? | S.4 Episode 20 | SPAC to the future
In the latest episode of the What the FinTech? podcast, we’re joined by Betsy and Daniel Cohen, SPAC specialists and co-founders of US investment company Cohen Circle, to discuss the future of SPAC mergers for companies looking to go public after the method fell out of favour in recent years following a boom in activity over 2020/21.
Betsy, Daniel and FinTech Futures editor Paul Hindle delve into
What the FinTech? | S.4 Episode 19 | Adapting to regulatory modernisation
In this special episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures’ US correspondent Heather Sugg is joined by Scot Lenoir, Chairman of Evolve Bank & Trust, to discuss how financial institutions, fintechs, and regulators alike are adapting to regulatory modernisation and how the company is working with regulators to create safe and reliable produ
What the FinTech? | S.4 Episode 18 | Powering the future of cross-border payments
In the latest episode of the What the FinTech? podcast, we’re joined by Teresa Cameron, Finance Director at payments solutions provider Clear Junction, to discuss the need for evolution in cross-border payments to boost efficiency and speed up processing.
Teresa and FinTech Futures editor Paul Hindle delve into how innovations in blockchain, payments tokenisation and crypto could streamline and f
What the FinTech? | S.4 Episode 17 | Open banking innovation
In the latest episode of the What the FinTech? podcast, we’re joined by Arthur Ribakovs, Director of Financial Partnerships at payment service provider Ecommpay, to discuss how business’ expectations of open banking have shifted in recent times and the role fintechs are playing in the evolution of the space.
Arthur and FinTech Futures editor Paul Hindle discuss the current state of play of open b
What the FinTech? | S.4 Episode 16 | Meeting customer needs in a cost-of-living crisis
In the latest episode of the What the FinTech? podcast, we’re joined by Andrea De Gottardo, CEO of UK digital bank Kroo, to chat about how banks in the UK have been responding to rising interest rates and what they should be doing more of to meet customer needs as the cost-of-living crisis rages on.
Andrea and FinTech Futures editor Paul Hindle also discuss whether more transparency is needed in
What the FinTech? | S.4 Episode 15 | How Scotland is aiming to become a global fintech hub
In the latest episode of the What the FinTech? podcast, we’re joined by Nicola Anderson, CEO of FinTech Scotland, to chat about the country’s burgeoning fintech scene.
Nicola and FinTech Futures editor Paul Hindle discuss some of the key fintech trends in the country and which areas are seeing the most traction, as well as how FinTech Scotland is pushing to make the country one of the top five fi
What the FinTech? | S.4 Episode 14 | Financial vulnerability and the Consumer Duty
In the latest episode of the What the FinTech? podcast, we’re joined by Helene Panzarino, Director of the Centre of Digital Banking and Finance at the London Institute of Banking and Finance (LIBF), to chat about the growing issue of financial vulnerability in the UK.
Helene and FinTech Futures editor Paul Hindle discuss the characteristics of financial vulnerability and the factors driving it, w
What the FinTech? | S.4 Episode 13 | AI simulation training in financial services
In the latest episode of the What the FinTech? podcast, we’re joined by Casey Denby, VP of Sales at US tech firm Zenarate, to chat about AI simulation training and how the technology can be used by banks and financial institutions to train call centre staff to deal with a multitude of scenarios.
Casey and FinTech Futures editor Paul Hindle also discuss the impact the AI boom is having on job crea
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