Insurance Post Podcast
The Insurance Post Podcast delivers the latest news and views from the world of insurance. It covers industry trends, regulatory changes, and expert insights. The podcast is produced by Insurance Post, a UK-based publication for insurance professionals.
Episodes
Supporting domestic abuse victims in insurance
What brokers and insurance providers can do to support customers who are experiencing domestic abuse is the focus of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
What the government’s fraud strategy means for insurers
What the government’s new fraud strategy could mean for insurers grappling with everything from cash-for-crash scams to the growing use of artificial intelligence by organised criminals is the focus of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
How ChatGPT is shaking up general insurance
An update on the launch of Aviva’s ChatGPT-powered insurance app and a call to action from WaniWani, which built the world's first, feature in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
FCA’s Reynolds outlines insurance priorities
Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market. Hosted on Acast. See acast.com/privacy for more information.
Insurance Post Podcast reveals 2026 Power List
The latest Insurance Post Podcast, hosted by deputy editor Scott McGee, unveils how this year’s Power List identifies the UK insurance industry’s most influential figures. Hosted on Acast. See acast.com/privacy for more information.
Road Safety Strategy: boon or burden for motor insurers?
How the UK government’s new Road Safety Strategy could reshape underwriting, pricing and claims trends is the focus of a special Motor Week episode of the Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Managing the ‘forever risk’ of PFAS
How PFAS, often called “forever chemicals”, is creating one of the most complex and far-reaching environmental risks for insurers today is the topic of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
What next for employers’ liability insurance?
What’s driving the changing claims picture in employers’ liability and employment practices liability is the focus of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Building homes back better after floods
With the Environment Agency warning one in four homes is now at risk of flooding, the latest Insurance Post Podcast explores what the insurance industry is doing to make properties more resilient from storms. Hosted on Acast. See acast.com/privacy for more information.
Marine insurance to navigate choppy waters
How geopolitical tension, supply-chain bottlenecks, climate-driven weather extremes and surging regulatory oversight are making marine insurance challenging is the focus of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Will the CMA tame pet insurance costs?
In the latest episode of the Insurance Post Podcast, deputy editor Scott McGee (and proud puppy owner to Ozzy) digs into why pet insurance costs have soared and whether the Competition & Markets Authority’s proposed reforms of the veterinary sector could make cover more affordable. Hosted on Acast. See acast.com/privacy for more information.
Softening market: will underwriters hold their nerve?
Whether the softening market will see some underwriters lose their discipline and how it will reshape broker/carrier relations is the focus of the latest episode of the Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Regulatory ripple effect of the Which? insurance complaint
The Financial Conduct Authority’s response to Which?’s super-complaint about home and travel insurance, and the regulatory ripple effects now facing the industry, are the focus of the latest episode of the Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
What to expect from the regulator in 2026
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Can insurers keep their climate promises?
Whether insurers are truly delivering on their climate commitments or just talking a good game is explored in the latest episode of the Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Providing cover for construction
From green buildings and supply chain bottlenecks to keeping premiums viable amid increasingly complex projects – the latest Insurance Post Podcast explores how changes in the construction sector are causing insurers to adapt. Hosted on Acast. See acast.com/privacy for more information.
Business interruption insurance after Covid-19-2025
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Business interruption insurance after Covid-19
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Is home insurance fit for the future?
How the growing number of claims from floods, fires, and faulty technology has put traditional home insurance policies to the test is the focus of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Reinventing motor insurance for the app generation
A special episode of the Insurance Post Podcast for Motor Week examines how subscription services, car-sharing platforms, and mobility apps are reshaping motor insurance. Hosted on Acast. See acast.com/privacy for more information.
Reinventing motor insurance for the app generation
A special episode of the Insurance Post Podcast for Motor Week examines how subscription services, car-sharing platforms, and mobility apps are reshaping motor insurance. Hosted on Acast. See acast.com/privacy for more information.
Are we ready for cyber catastrophes?
The latest episode of the Insurance Post Podcast explores whether the insurance market, businesses, and governments are truly prepared for cyber catastrophes. Hosted on Acast. See acast.com/privacy for more information.
Sparking debate: Lithium-ion risks
The latest episode of the Insurance Post Podcast tackles the growing risks and insurance challenges posed by lithium-ion batteries. Hosted on Acast. See acast.com/privacy for more information.
Belonging best practice in insurance
In a special episode of the Insurance Post Podcast, recorded to coincide with this year’s Dive In Festival, how insurers and brokers can move beyond intention to create real impact on inclusion and belonging is explored. Hosted on Acast. See acast.com/privacy for more information.
Belonging in the insurance industry
In the first of two special episodes of the Insurance Post Podcast, recorded to mark Dive In, AND-E’s Gemma Robinson, and Markel’s Erik Johnson, reveal what it takes to create workplaces where everyone feels they truly fit. Hosted on Acast. See acast.com/privacy for more information.
Unpacking the warranty and indemnity insurance market evolution
In the latest episode of the Insurance Post Podcast, why adoption of warranty and indemnity insurance has hit record levels plus where the market is heading next is explained. Hosted on Acast. See acast.com/privacy for more information.
Farming under pressure: how insurers are stepping up
The latest episode of the Insurance Post Podcast digs deep into the evolving role of insurance in agriculture and features Charlie Yorke, propositions manager for farming at NFU Mutual, and Steve Smout, head of agriculture at McLarens. Hosted on Acast. See acast.com/privacy for more information.
Insurance risks of Labour’s housebuilding plans
In the latest Insurance Post Podcast, the insurance implications of Labour’s pledge to build 1.5 million new homes in five years – a target that raises major questions around construction safety, cost inflation, and long-term resilience. Hosted on Acast. See acast.com/privacy for more information.
D&O insurance in the second Trump era
In the latest episode of the Insurance Post Podcast, how a second Donald Trump US presidency and a new Labour government in the UK are reshaping directors’ and officers’ insurance is discussed. Hosted on Acast. See acast.com/privacy for more information.
Navigating record claims in the generative AI era
Industry experts share how the sector is adapting with GenAI to record claims volumes and shifting customer expectations. Hosted on Acast. See acast.com/privacy for more information.
Professional indemnity insurance for lawyers and accountants
Danny Seaman, professional indemnity specialist at Miller, Peter Stephens, head of PI at Westfield Specialty, and Matthew Harvey, account director of ProFin at the Clear Group, reveal what is behind the softening of the professional indemnity insurance market for lawyers and accountants. Hosted on Acast. See acast.com/privacy for more information.
Carrying on caravanning - courtesy of insurance
In the latest Insurance Post Podcast, Kevin Minnear, head of underwriting at Compass, and Dan Dawson, head of underwriting at Ripe, share what insurers are doing to help caravan and motorhome owners protect their home-on-wheels. Hosted on Acast. See acast.com/privacy for more information.
Insurance Post’s Power List Top 10 Podcast
The movers and shakers in the insurance industry who had it into the top 10 of this year’s Power List are revealed in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Painting a picture of the fine art insurance market
Today’s trends in fine art and how this affects the world of insurance are tackled in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
How cyber insurers are preparing for a Black Swan event
How cyber insurance is evolving because of black swan events is tackled in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
How AI is reshaping insurance in 2025
How artificial intelligence is pumping the pistons of insurance in 2025 Hosted on Acast. See acast.com/privacy for more information.
Access to affordable insurance cover
How insurers are tackling challenges associated with both increasing risks and soaring costs Hosted on Acast. See acast.com/privacy for more information.
Stopping home insurance costs going through the roof
How property risk is changing – and why you should remove moss from your roof – is explained in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
M&A trends in the UK insurance sector
After 2024 ended with the mega merger of Aviva and Direct Line being lined up, Insurance Post’s latest podcast examines whether more takeovers are on the cards for the UK industry in 2025. Hosted on Acast. See acast.com/privacy for more information.
How worldwide events transform war and terrorism cover
In the latest Insurance Post Podcast, Thomas Clayton, head of cyber for Zurich UK, CFC’s terrorism and sabotage team leader Harry Salmon, and Hugh Sparks, managing director for onshore energy and mining at Charles Taylor Adjusting, reflect on how the risk landscape of war and terrorism has changed in the last 12 months. Hosted on Acast. See acast.com/privacy for more information.
Wedding insurance ensures the big day goes without a hitch
To mark Valentine’s Day, Insurance Post news editor Scott McGee discusses the wedding insurance market in 2025 with ombudsman Rachel Lam and Voyager’s Adam Underhill. Hosted on Acast. See acast.com/privacy for more information.
What to expect from the regulator in 2025
In the first Insurance Post Podcast of 2025, regulatory experts reveal whether the Financial Conduct Authority will become a pricing regulator and slim down the rule book in the year ahead. Hosted on Acast. See acast.com/privacy for more information.
Insurance Post’s Christmas Special Podcast
Post content director Jonathan Swift, news editor Scott McGee, and Emma Ann Hughes, editor, ditch the usual award-winning format of our publication’s award-winning podcast to deliver a holly, jolly Christmas Special this year. Hosted on Acast. See acast.com/privacy for more information.
Inspecting and impressing in the gadget insurance market
Ahead of Black Friday, the latest Insurance Post Podcast explains how gadget insurers are increasingly looking at the way devices are used rather than the likelihood of the component parts ceasing to work when it comes to underwriting and claims. Hosted on Acast. See acast.com/privacy for more information.
How to support vulnerable insurance customers
Steps insurers should take to understand the needs of customers in vulnerable circumstances and ensure their products and services are suitable are outlined in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
How insurers are assisting with the energy transition
How insurers are enabling a “less volatile” transition away from fossil fuels is the focus of the second of two special Insurance Post Podcasts, to coincide with the 2024 United Nations Climate Change Conference, more commonly known as COP29. Hosted on Acast. See acast.com/privacy for more information.
Insurers shift to being net zero accelerators
How insurers are helping companies decarbonise sooner rather than later is examined in the first of two special Insurance Post Podcasts, to coincide with the 2024 United Nations Climate Change Conference, more commonly known as COP29. Hosted on Acast. See acast.com/privacy for more information.
How to ensure AI doesn’t take your job
Ian Simons, content and capabilities director of the Chartered Insurance Institute, said those without the skills to work with artificial intelligence are at greater risk of redundancy than those who know how to make the most of this technology. Hosted on Acast. See acast.com/privacy for more information.
How insurers are helping the life science sector
Personalised medicines, weight loss injections, plus people bypassing doctors to access the latest miracle drug online are examined in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Autonomous vehicle revolution shaking-up insurance
The potholes plus dirty road signs pushing the brakes on mass rollout of autonomous vehicles on UK roads are examined in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
What insurers should expect from Labour’s Budget
The impact tax changes in Labour’s first Budget in 14 years could have on the insurance industry is the focus of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Dive In Special #2 Widening the doors for talent
Employee resource groups and widening the doors for talent played a huge part in making insurance a more diverse industry in the last decade, according to HR chiefs who took part in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Dive In Special #1 Next decade of diversity and inclusion
What is required to make strides forward towards becoming a diverse and inclusive industry is tackled in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Post Claims Club Podcast: Shift Technology’s George Robbins
In the first of a series of interviews with key figures in the claims space, Post content director Jonathan Swift caught up with Shift Technology’s new head of UK markets George Robbins. Hosted on Acast. See acast.com/privacy for more information.
Why loss adjusting is not just a science – it is an art
While technology has created new ways of carrying out inspections, accessing information and communicating, how loss adjusters has managed to remain an art rather than simply a science is explored in the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
How insurers can support menopausal colleagues
How menopause myths can be debunked, ways to help women going through this stage of life, plus methods to gain more male allies are outlined in the podcast. Hosted on Acast. See acast.com/privacy for more information.
How AI is changing cyber insurance
Post Podcast: How AI is being used to create more convincing scams, and how cyber insurance needs to evolve. Hosted on Acast. See acast.com/privacy for more information.
Tackling Sexism in the City
Post Podcast: The Financial Conduct Authority is seeking to create a culture in insurance where people can speak up, challenge, and be confident the issues they identify will be investigated and addressed. Hosted on Acast. See acast.com/privacy for more information.
Scanning the horizon for connected and complex risks
Post Podcast: How insurers are scanning the horizon, spotting risks, and pricing services and products appropriately in an increasingly complex, interconnected world is the topic of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Why social housing providers need to update their cover
Post Podcast: Why social housing providers should be prompted to update their insurance coverage and give accurate rebuild costs by conducting reinstatement cost assessments is the topic of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
What is going on with electric vehicle insurance?
What pushed up the price of electric vehicle insurance plus the steps providers are taking to ensure premiums are affordable is the topic of the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
Insurance Post Power List 2024’s Top 10 Podcast
To find out who made it into the Top 10 of Insurance Post’s Power List for 2024, make sure you listen to the latest Insurance Post Podcast. Hosted on Acast. See acast.com/privacy for more information.
How Blueprint Two will transform insurance
Insurance has moved from parchment, to paper, to PDFs in the last few hundred years and Blueprint Two will hopefully help the sector transition towards frictionless processing, according to Rob Myers, operations director of the Lloyd’s Market Association. Hosted on Acast. See acast.com/privacy for more information.
How cyber insurance is changing
Martin Swann, MD at Jensten Insurance Brokers, said health warnings around use of AI are likely to appear in cyber insurance policy wordings sooner rather than later. Hosted on Acast. See acast.com/privacy for more information.
Top trends driving motor insurance
Post Podcast: 2024 will be a corrective year for motor insurers as they move back towards profitability, industry experts have predicted. Hosted on Acast. See acast.com/privacy for more information.
Equine insurance under starter’s orders
Ahead of the Cheltenham Festival, equine insurers explore how the sector helped horse owners when racing returned after the Covid-19 lockdown caused meetings to be cancelled. Hosted on Acast. See acast.com/privacy for more information.
Winds of change in renewable energy insurance
How insurers are supporting the switch from fossil fuels, providing cover for older windfarms and helping develop greener forms of energy is the subject of the latest podcast. Hosted on Acast. See acast.com/privacy for more information.
How outreach, mentoring and apprenticeships are changing insurance
Insurance is now having to compete with a whole new breed of companies like Deliveroo for fresh talent, according to Grant Clemence, chair of the QBE Foundation. Hosted on Acast. See acast.com/privacy for more information.
Valentine’s Day and high-net-worth insurance
As luxury goods prices are up 32% since 2019, the greatest Valentine’s gift brokers could give high-net-worth clients this year is to review their insurance needs. Hosted on Acast. See acast.com/privacy for more information.
What to expect from the FCA in 2024
Insurers should brace themselves for the FCA kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024. Hosted on Acast. See acast.com/privacy for more information.
Headlines that shook insurance in 2023
The news and views that shaped insurance in 2023, plus what can you expect from Insurance Post in 2024, are all revealed in our final video podcast of the year. Hosted on Acast. See acast.com/privacy for more information.
How climate change is transforming insurance
In the latest Insurance Post Podcast, Vesanto said 6% of properties in Great Britain are at risk of subsidence, but that is going to increase to about 20% by 2080.Moving forward, he said it was vital that insurers understand the risk of a property, rather than at a postcode, level to grasp how to respond to the greater risk of subsidence caused by climate change.Vesanto said: “Last year, we
How inflation and the Consumer Duty transformed insurance in 2023
Reflecting on the regulatory action and economic climate that shaped the sector in 2023, Sarah Ouarbya, financial services consulting partner at Mazars, said the Consumer Duty had forced insurers to review their product book, do a bit of spring cleaning and axe some policies.Ouarbya added that the Consumer Duty, plus the cost-of-living crisis, had also resulted in innovation when it comes to simp
Should insurers fear or embrace AI?
In the latest Insurance Post Podcast, Patel said AI was already being used by insurers for risk assessment, data analysis, automatic population of firms, predictive modelling, product design and some personalisation of cover.She said: “At Aurora, we are one of the first lead algorithmic underwriters in the SME space. "Where we are different from others is we algorithmically underwrite the me
Could embedded insurance result in mis-selling?
In the latest Insurance Post Podcast, Sicsic, managing partner of Sicsic Advisory, said embedded insurance has been around for a long time with travel and white good, but technology has widened the range of types of cover that can be sold in this way.However, he flagged that, with this type of cover, checks need to be made so consumers understand what they have purchased.Sicsic said: “Do peo
BI insurance fit for post Covid-19 pandemic purpose
Speaking during the latest Insurance Post Podcast, Grant said this autumn we will see the Stonegate and various eateries appeals looking at aggregation, the increased cost of working and furlough.Grant said: “I think furlough is the really big one here. It is the one with big financial implications, but, equally, it is a Marsh resilience wording. Will that translate across to policyholders o
How to spot a fraudulent claim
Kajal Vakas, senior vertical manager for claims for the UK & Ireland at LexisNexis Risk Solutions, said her organisation took 150,000 of an insurer’s first party records and ran a check on email addresses to look for past links to fraud.Vakas said that 1% of those records had a high-risk score, which showed they had been seen as being fraudulent when it came to previous claims.Fraud indicator
What’s going on with pet insurance?
In the latest Insurance Post Podcast, Carey said the watchdog was on the prowl for “many different reasons” including the Consumer Duty requirements relating to fair value that were introduced earlier this year.She said: “The pet insurance market is unique in that customers generally don’t shop around. They don’t switch products. When they get a pet, they are recommended very few insurance b
Podcast: How inclusivity drives innovation – Part 2
In the second of two specially recorded podcasts to mark the ninth Dive In festival, Aviva’s Jonny Briggs and the ABI’s Liisa Antola share what insurers can do to achieve inclusive innovation. Hosted on Acast. See acast.com/privacy for more information.
How inclusivity drives innovation – Part 1
Specialist Risk Group’s Clare Lebecq and Davies Academy’s Carolyn Blunt talk about what their businesses are doing to create a culture of inclusive innovation. Hosted on Acast. See acast.com/privacy for more information.
