The Future of Internal Communication
The Future of Internal Communication podcast, hosted by the Institute of Internal Communication, features conversations with subject matter experts on the evolving role of internal communication in organizations. Topics include workplace trust, connection, collaboration, and culture. The podcast explores how communication drives alignment and performance in a digital, data-driven world.
Episodes
Using internal communication to inspire young people at work with Antoinette Gyan
Given the range of global forces disrupting the way work gets done, do we need new ways of leading? What role does communication play in motivating and inspiring young people at work?
Through this lens, internal communication has a critical role to play.
This episode, Jen, Dom and Cat meet with Antoinette Gyan. With more than a decade’s experience working with the UN and non-profits including UNIC
How to have difficult conversations at work with Neil Hopkins
In 2026, across the board, organisations are struggling to maintain team cohesion. With so many societal issues in need of resolution, and an inflammatory media whose success depends on sensationalist headlines that blame and shame, there’s no shortage of things to disagree on.
This has profound consequences for organisations that desperately need group harmony for successful collaboration and inn
How to simplify internal communication with Chris Lovett
Organisations face unprecedented levels of challenge. New technologies, economic and geopolitical instability and more create complexity on a scale most organisations are ill-equipped to address. Confusion reigns and most people at work struggle to know what to address first.
But how much of our current work turmoil is compounded by out-of-date working practices and processes? How much day-to-day
AI and the future of the intranet with Suzie Robinson
As new generative and agentic AI’s become commercially available, the way colleagues access and consume information and knowledge at work is set to transform. Rather than browse an intranet, soon colleagues will interact with AI agents that cross-reference, interpret, summarise proprietary information and deliver insights in a fashion that’s customised to the unique needs of each user.
This presen
AI and the future of internal communication with Frank Dias
AI continues to dominate boardroom conversations. As organisations race to achieve efficiency gains, a key question for all professions is the extent to which these new technologies will transform core responsibilities.
While certain elements of internal communication are, and should always remain, uniquely human, other more transactional components can be automated. But breaking down workflows is
Bridging generations: the power of mentoring and early careers support with Mercy Abel
The world of work has been in continuous flux since 2020. Every week another crisis emerges to further complicate the delivery of strategic objectives. This is stressful across the board. But what is it like for those who started work for the first time after COVID? What impact do continuously shifting work priorities and practices have on younger workers and the support they need to progress? In
The business value of sustainability communication with Daniel Cope
The UK's net zero sector is now growing three times faster than the broader economy. In summer 2025, the UK Office for Budget Responsibility confirmed that achieving net zero costs far less than inaction and renewable energy has become significantly cheaper faster than previously forecast.
Yet most of this positive news doesn’t feature in the mainstream media, overshadowed by clickbait doom-monger
The way we talk around here with Gill Ereaut
Highly commended in the 2025 Business Book Awards, The Way We Talk Around Here offers a treasure trove for internal communicators. It examines the intricate interplay between culture and language, showcasing how the forensic analysis of language and discourse can accelerate organisational performance.
In this episode, Jen, Dom and Cat chat with Gill to learn about her work and what she has learn
From crisis communication to resilience communication; the reality of geopolitical conflict with Ada Borucka
With no shortage of external crises to worry about, most forward-thinking organisations by now have devised a crisis communication plan, to assist and reassure colleagues in case of emergency. But what happens when crisis turns from temporary to sustained? How do people working under the threat of persistent danger maintain focus on core business objectives?
In this episode, Dom, Jen and Cat talk
The impact of financial confidence on organisational wellbeing with Heidi Allan
This episode, Cat, Jen and Dom chat with Heidi Allan who heads up Employee Financial Wellbeing at pensions and investment advisory firm LCP. LCP’s research into financial wellbeing provides illuminating data points that link financial worries to poor engagement, in turn impacting wider organisational performance.
Heidi’s work in this field highlights the benefits of offering financial education an
2026: a year of internal communication impact with Colin Archer FIIC
Global economic uncertainty shows no sign of abate and most organisations face a challenging 2026. Headcount and budgets are under intense scrutiny and internal communication carries the additional threat of, in some quarters, GenerativeAI offering a plausible and more cost-efficient alternative to human contribution.
Under such intense pressure, how can internal communicators successfully advocat
Exploring the polymorphic organisation with Perry Timms
Whether its geopolitical turmoil, AI, climate chaos, stakeholder activism or intergenerational differences, there’s no shortage of issues inhibiting organisational progress. But this is hardly surprising when we consider so many of the operating frameworks still in use today are now decades old.
It’s time to introduce new ways of workplace organising.
Dom, Jen and Cat welcome global HR thinker Per
Exploring 2026 labour market dynamics with Neil Carberry OBE
As economic instability continues to confound politicians across the spectrum, the UK labour market remains fragile. With more young people than ever before not in education, employment or training (NEET) and the ever-present threat of AI-induced job losses, internal communicators must find novel ways to marry the delivery of key organisational information with the concerns of increasingly stresse
S14, Bonus Episode: Exploring the future of internal communication whitepaper, with Joe Salmon
This year, the IoIC published a new whitepaper to explore the future of internal communication. As the only professional body dedicated to internal communication, it is invested in understanding how workplace communication will change and what this means for its members. It strives to understand both risk and opportunity.
Next-generation technology paves the way for doing more human work – work th
Using conversation to navigate uncertainty with Margaret Heffernan
Award-winning author and business executive Margaret Heffernan has written extensively about uncertainty. Her book Uncharted: How to map the future became an instant bestseller and featured on Bloomberg’s Best Books of 2021 list. Her most recent book Embracing Uncertainty: How writers, musicians and artists thrive in an unpredictable world outlines how creatives use ambiguity to stimulate innovati
Rethinking leadership for the future of work with Louise Mowbray
The range of challenges confronting businesses today are constant, complex and deeply entangled. There is no rule book for this level of ambiguity and business leaders must grapple with the unknown on a daily basis. This requires an entirely different mindset and the ability to make sense of and interpret novel situations as they arise.
In this episode, Jen, Dom and Cat chat with coach and futur
Nurturing inclusive work cultures with Amraze Khan
As economic, societal and environmental conditions deteriorate, social tensions are escalating. Some politicians use fear to fuel their own extreme agendas and it’s increasingly popular to blame others for the ills of the world. Nationalism and discrimination are at their worst in decades. This has significant negative impact on workplace cohesion as many feel increasingly marginalised.
Yet in co
Knowledge sharing in the age of AI with Zoe Colosimo
With a significant proportion of the UK already struggling to access basic online tools and services, digital accessibility is a key issue too few business or political leaders are addressing. Without urgent attention to educate and inform, already disadvantaged and vulnerable people and communities will continue to fall behind and miss out on the benefits AI has to offer, not least in addressing
Exploring the future of leadership communication with Professor John Amaechi OBE
As multiple factors converge to create accelerating operating complexity and ambiguity for most organisations, leadership is under the microscope like never before. For his latest book, organisational psychologist and founder of APS Intelligence John Amaechi OBE explored a range of leadership techniques and found them to be eminently teachable skills, when thoughtfulness, integrity and effort are
Creating safer communication at work with Shaun Keep and Paul Adams
As late-stage capitalism continues to prioritise profit over people and planet, we are never far from a breaking news event about corporate corruption, greed or misconduct causing turmoil for those impacted. But more often than not, internal wrongdoing will have taken place for months and years before whistles are blown and affairs are made public.
In this episode, Cat and Jen chat with former p
The power of imagination for achieving coliberation with Dr. Christopher Owen
Since the start of 2025, DEI initiatives across the board have been deprioritised. This has left many people, most acutely those in already vulnerable groups, feeling marginalised and anxious. This level of anxiety undermines organisational performance and fuels the already spiralling mental health crisis.
In this episode, Dr. Christopher Owen draws on his decade of experience in LGBTQ+ inclusiv
Making the case for spaciousness with Megan Reitz and John Higgins
As time hurtles by at lighting pace, there is scarcely a second to take stock and breathe. Across the world, work seems increasingly harried and fraught and it’s taking its toll on engagement and organisational performance.
In this episode, Dom, Jen and Cat talk with Megan Reitz and John Higgins about their most recent research report, Permission to pause: Rediscovering spaciousness at work. They
Prioritising heart and soul in business with Shetal Joshi
Gallup’s 2025 State of the Global Workplace research reveals a drop in global engagement for only the second time in twelve years. In particular, it shows a sharp drop in manager engagement. This is particularly concerning at a time when all organisations need unity, cohesion and goodwill to combat increasingly challenging market conditions.
Shetal Joshi has been a lifelong advocate for the soul o
Exploring money basics with Peter Komolafe
As economic conditions deteriorate, fears of redundancy and anxiety regarding the cost of living once again grip the UK. Financial wellbeing is a key pillar of wider health and wellbeing. Sadly, it’s often overlooked by employers striving to tick the box of colleague wellbeing in the most efficient way possible.
Having struggled with debt through his twenties and thirties, Peter Komolafe is today
How to build community at work with Adele McIntosh
Workplaces across the board are increasingly challenged by complex problems that demand an overhaul of the way work itself is undertaken. AI, geopolitical tensions, shifting attitudes to work, intergenerational differences, the climate crisis and more can easily create internal rifts and tensions that are hard to overcome. Unless, of course, the organisation makes a full-blooded commitment to conn
Let’s talk about cancer with Alyssa Burkus
Cancer is a word that instils dread into all of us. Long regarded as a disease with no cure, today, one in two of us will be diagnosed with cancer at some point in our lifetime. This means we will all know someone who has to deal with the implications of this illness, whether for themselves or for a close family member or friend.
Yet despite the escalating prevalence of the disease and improved su
Exploring the last human job and the role of connective labour with Allison Pugh
Since the public launch of ChatGPT in late 2022, scarcely a day goes by without a news headline forewarning of mass redundancies caused by technological efficiency.
But aren’t there some jobs or vocations where, no matter how sophisticated technology becomes, it simply won’t be able to replicate human empathy, reason and oversight?
In this episode Cat, Jen and Dom chat with sociology Professor All
Internal communication as a vital enabler of colleague engagement with Dr. Sarah Pass
Since the MacLeod report was first published in 2009, Engage for Success (EFS) has become a flourishing all-volunteer collective for those passionate about colleague engagement.
A senior lecturer at Nottingham Business School, Dr. Sarah Pass is a practice-oriented academic who concentrates on employee experience and engagement. As a member of the Engage for Success (EFS) Advisory Board, she co-lea
Harnessing inclusion for a better society with Ryan Curtis-Johnson
In 2025, workplace inclusion remains a key issue for the UK labour market. In summer 2024, the ONS reported the highest number of economically inactive people since 2012. While this label includes students and the retired, it more worryingly includes those who are unable to access the labour market due to either ill health or accessibility issues.
As the working population across the Global North
The rise and rise of workplace activism and the power of speak up cultures with Megan Reitz and John Higgins
With so many pressing environmental and social challenges to address, workplace activism is on the rise. Concerned citizens are increasingly using whatever means they have – whether as consumers, shareholders, or increasingly now, workers – to raise awareness and effect change for the issues that matter to them.
This has dynamic consequences for business. Organisations must work out how best to re
Beating burnout with Tracey Hewett
According to Mental Health UK, 90% of adults experienced high or extreme levels of stress in 2023, a figure that was consistent across all ages. The same research found 20% of people of working age needed to take time off due to poor mental health.
In 2025, there are all manner of reasons why people are anxious, stressed and close to burnout. The way we work isn’t working for far too many of us.
B
Exploring the IoIC’s AI ethics Charter with Joe McMann and Adele McIntosh
In February 2025, the IoIC launched its AI ethics Charter for internal communication. As GenerativeAI adoption goes mainstream, there are many moral and ethical considerations that require contemplation and resolution. Its implementation requires human care, stewardship and oversight.
The goal of the AI Charter is to present some of the most pressing points for organisations to reflect and agree o
Learning how to learn, unlearn and relearn with Beth Salyers
AI and associated technologies are changing the work people do and the way business gets done. As work becomes increasingly digital, scant few of us can remain complacent with our current skills and expertise – we must all upskill to remain relevant and future-ready.
This raises interesting questions. We are rapidly shifting away from an era where organisations trained their staff for efficiency a
S12, E2 - Anticipating 2025 - Shifts, Shocks and Background Noise with Rohit Talwar
As we enter another year of instability and uncertainty, it behoves all organisations to keep one eye on the future for successful innovation and evolution. But shifting out of survival mode to examine the long game remains a challenge for many.
Horizon scanning and scenario planning to mitigate risk and leverage opportunity ought to be in every business strategist’s toolkit. However, all too ofte
Exploring a blueprint for better business with Sarah Gillard
Have we shifted from polycrisis to permacrisis? As geopolitical tensions, extreme weather events and societal discord show no sign of abate, the pressure builds for organisations to end unsustainable business practices and reduce carbon emissions. In addition to regulatory demands, a rising tide of employee activists expect business to act as a force for good.
Organisational purpose seems to have
What to expect from the Future of Internal Communication Podcast in 2025
In this first episode of 2025, Jen, Dom and Cat review their favourite conversations of 2024. They also discuss the topics, trends and themes they most want to explore in 2025, as shaped by what IoIC members have said they want to learn more about.
This episode explores some of the primary risks and opportunities for internal communicators in the coming year. Tune in to hear about up and coming gu
How to build a movement with Deborah Hale MBE
Deborah Hale MBE has spent her career developing high profile global campaigns. She knows the importance of building brands, navigating complex stakeholders and making change happen by creating enhanced audience engagement.
As employers across the board struggle to resume pre-pandemic levels of organisational performance, Jen, Dom and Cat chat with Deborah to hear what she has learned about crea
Bringing sustainability data to life through storytelling with Debra Sobel
As the climate crisis worsens and social inequality escalates, legislation to monitor the sustainability efforts of organisations abounds.
But mandatory reporting is often undertaken by executives who don’t socialise their data in a way that helps internal stakeholders feel their employer is taking proactive steps to improve its impact.
In this episode, Jen, Dom and Cat chat with strategic communi
Exploring techno-stress and digital overload with Elizabeth Marsh
The volume of digital tools and platforms available to improve how we work expands by the day. But how effectively are we, as users of those products, integrating them into our daily work habits? What provision is made by organisations to make sure their internal stakeholders are skilled to optimally use these tools? And what is the long-term impact on the users trying to keep up with increasingly
Exploring the social brain with Tracey Camilleri
Tracey Camilleri is the co-founder of the leadership and organisational development consultancy Thompson Harrison. In 2023, her book The Social Brain, co-authored with Samantha Rockey and Robin Dunbar was published to widespread acclaim.
In this episode we hear from Tracey as she shares what she’s learned about team dynamics and communicating within groups.
As organisations across the board become
Mastering professional storytelling with Beatrice N. Kabutakapua
Beatrice Ngalula Kabutakapua is a business storytelling coach who uses the power of story to help organisations and their leaders improve their communication styles.
In a commercial world that is increasingly data-driven and preoccupied by measurement, how do we create emotional connection that sustains colleague engagement, builds trust and improves communication at work?
A two-time speaker at th
Helping People Change with Ellen Van Oosten
Ellen Van Oosten is Professor of Organization Behavior at Weatherhead School of Management, Case Western University in Cleveland, Ohio. She’s also the co-author of one of the best books we’ve read about human behaviour.
Helping People Change, written by Richard Boyatzis, Melvin Smith and Ellen Van Oosten was Henley Business School’s coaching book of the year in 2020. And we are unsurprised, becaus
Designing workplaces for human connectivity with Peter Mandeno
Peter Mandeno is an expert in the science of human connection. His work goes beyond simply explaining why connections matter to show organisations how to improve connectivity outcomes by design – for employee engagement, wellbeing, creativity and performance.
As many countries in the Global North grapple with societal loneliness epidemics, in tandem organisations are encountering rising social fri
Using communication to build trust with James Ball
James Ball is an award-winning journalist, broadcaster and author. He is a fellow of the think-tank Demos and the political editor of The New European. He is also the current chair of the UK committee of the Ethical Journalism Network.
Having been part of the Pulitzer prize-winning journalism team at the Guardian who covered the NSA leaks by Edward Snowden, it’s little surprise he’s developed more
Communication is competititve advantage with Jennifer Sertl
Strategy consultant Jennifer Sertl is an internationally recognized influencer in social media and the president and founder of Agility3R, a leadership development company. In 2010, she co-wrote a book: Strategy, Leadership, and the Soul: Resilience, responsiveness and reflection for a global economy.
Ahead of its time, the book set out the new era of digitized, hyperconnected globalisation and ex
Exploring Storytelling in Communication
In 2022, Preeti Macwan embarked on a Master’s degree in Public Relations and Corporate Communication with Kingston University.
We are, of course, huge fans of anyone willing to invest in professional qualifications and so were keen to learn more about what Preeti studied and what her most compelling takeaways from the course were.
In this episode, Dom, Jen and Cat chat with Preeti to uncover what
Why sustainability is a community effort with Adam Bastock
Adam Bastock was enjoying a successful career in digital marketing when he realised the planet was in crisis and decided to do something about it. In 2020 he set up Small99 with a mission to help the UK’s small businesses become more sustainable and reduce their carbon footprint. He’s gone from strength to strength since then.
Adam is the brain behind People, Planet, Pint – a social meetup for any
S10 Bonus Episode Exploring the 2024 IC Index with Susanna Holten
The IC Index is a first-of-its-kind research project commissioned by the IoIC that explores the impact of internal communication on internal stakeholders. To mark the launch of the 2024 IC Index, Jen, Dom and Cat welcome Susanna Holten from project partner Ipsos Karian & Box.
As research project lead, Susanna has expert insights as to what the data means for the internal communication professi
Communicating with internal stakeholders in a crisis with David Wales
David Wales’ interest in human behaviour stems from his career in the UK Fire Service. While there he held roles as investigation and research lead, emergency incident command and he helped develop national policy. In that time, he became fascinated by the difference between the advice given by professionals and the actions taken by people when they were confronted with emergency situations.
In th
Unethical AI: considerations for healthy AI adoption with Dr Naeema Pasha
Dr. Naeema Pasha is a leading expert in AI, diversity and skilling. She set up and led the World of Work (WOW) Institute at Henley Business School, examining the future of work, and more specifically the ethical impact of AI on work, workers and workplaces.
A keynote speaker at our 2024 IoIC festival, we wanted to chat with Naeema in front of a broader audience. Of most interest, we wanted to expl
Implementing a Good Employment Charter in Greater Manchester, with Ian MacArthur
While historically an industrial powerhouse, Manchester has, like most cities across the UK since the 2008 financial crash, struggled with increasingly precarious, low-paid and inaccessible work.
The Good Employment Charter was developed to counter this. By raising standards of employment across all sectors, regardless of organisation size, the Charter has kickstarted a rising trend where people a
The power of strangers with Joe Keohane
How comfortable would you feel if we asked you to walk into a crowded room and find someone to strike up conversation with?
Most of us can relate to feeling stressed by networking events where the focus is on meeting new people. A media that thrives on headlines that accentuate difference and division doesn’t help. Which is perhaps why we were so captivated by the themes discussed by Joe Keohane i
Addressing worldwide waste, with Gerry McGovern
Hardly a day goes by now without a news article circulating telling us of the boundless benefits of the next phase of AI and how we must all hurry to adapt. There’s little time to think about the pros and cons – the mainstream narrative is get on board or get left behind.
But what’s at stake? What are the downsides? Activist Gerry McGovern is hugely concerned. And rightly so. The environmental foo
Ethics, internal communication and 21st century business with Roger Steare
As economic conditions continue to create complexity, it’s easy to look for quick fixes and short-cuts that ringfence and protect margin and profit. But at what cost?
Almost every week a new scandal breaks of an organisation breaching standards and causing harm either to humans or the environment. Ethics, it seems, are on the wane.
But what are they and why do they matter? In this episode, Jen, Do
Exploring Practical Use Cases For Generative AI With Alex Fahie
In this episode, the hosts are joined by guest Alex Fahie to discuss the role of artificial intelligence (AI) and generative AI in internal communication. They explore the potential of generative AI to automate content creation and the impact it may have on the role of internal communicators. They also discuss the importance of upskilling for internal communicators to effectively leverage AI tools
The Listening Organisation
In this episode, the team is joined by guest Howard Krais to discuss the importance of listening in organisations and the role of leadership in fostering a listening culture. He highlights the lack of emphasis on listening in business education and the challenges organisations face in prioritising and acting on feedback from internal stakeholders. He emphasises the need for leaders and internal co
Opportunities for internal communicators in the future of work with Janet Hitchen
In this episode, Janet Hitchen discusses the importance of understanding organisational priorities and aligning internal communication efforts with those objectives. She emphasises the need to ask the right questions and challenge assumptions to ensure that the work being done is truly impactful. Janet also highlights the educational aspect of internal communication, both within organisations and
Celebrating 75 years of IoIC
In this episode, Jen, Dominic, Cat are joined by Professor Michael Heller and Dr Joe Chick to discuss the institutional history of internal communication. They recap the progress of their research project and share their discoveries from archival research. They explore the concepts of diachronic and synchronic analysis and how the perspective on well-being has evolved over time. They also discuss
Exploring business sustainability with Diane Osgood
In this episode, guest Diane Osgood, discusses the topic of business sustainability and its importance. She defines business sustainability as the impact a company has on the environment and society through its modes of production and the impact of the products it makes. She also highlights the importance of managing the risks of climate and environmental impact on the company, its employees, and
Exploring 2024 labour market and employment trends with Neil Carberry
In this episode, Neil Carberry, Chief Executive of the Recruitment and Employment Confederation, discusses the current state of the labour market and the challenges employers face in 2024. He emphasises the importance of effective internal communication in recruitment and retention, highlighting the need for human skills in the hiring process. Neil also discusses the impact of remote work and the
The importance of colleague experience in the future of work with Chris Carey and Christina Dolding
In this episode, hosts Cat Barnard, Jen Sproul and Dom Walters are joined by Chris Carey and Christina Dolding from Axiom Communications. The guests discuss the importance of colleague experience and its impact on attraction, retention, and business transformation. They emphasize the need for organisations to focus on the entire colleague journey, including pre-joining, onboarding, and post-honey
Trend Spotting: Risks and Opportunities for Internal Communication in 2024 with Steve Wells
Steve Wells is a global futurist who helps organisations and their leaders improve their future change readiness through the delivery of horizon scanning executive education.
The co-editor and a contributing author to seven books on the emerging future, Steve is expertly placed to identify the trends most likely to present opportunity for internal communication in 2024.
In this episode, Cat, Jen,
BONUS EPISODE – A conversation with IoIC CEO Jen Sproul
In this episode, we turn the spotlight on IoIC CEO, Jennifer Sproul to hear her reflections on how the internal communication profession has changed since she took the helm in 2017. And where she feels the emergent opportunities lie.
Find out more about IoIC |
Website: https://www.ioic.org.uk/
LinkedIn: https://www.linkedin.com/company/institute-of-internal-communication
Twitter: https://twit
S8, E6: Embracing organisational agility in the future of work with Perry Timms
Perry Timms is the founder and CEO of People and Transformational HR. He was ranked HR’s Most Influential Thinker in 2022 by HR Magazine. An accomplished author and TEDx speaker, his 30+ year career focused on people, business change and performance means he now sits in the HR Most Influential Hall of Fame.
In this episode, he shares his observations about the changing nature of work and explores
S8, E5: Navigating the political role ahead with Dr. Iain Wilton
Dr. Iain Wilton is a former ministerial special adviser who has held several senior public policy, corporate communications and government relations roles - in organisations including the BBC and the Royal Statistical Society.
In this episode, he shares why it’s important for organisations to stay abreast of political developments to minimise risk. We also find out which political risks pose the
S8, E4: How internal communication builds great organisational culture with Scott McInnes
Scott McInnes is the Managing Director of Inspiring Change, a consultancy that helps organisations build and maintain engaging and thriving work cultures. With a prior background in internal communication, he is expertly placed to share how and why the way we communicate at work is integral to culture.
In this episode, Scott shares his thoughts as to whether work culture is driven by the C-suite
S8, E3: Leading in extreme circumstances with Ineke Botter
Ineke Botter is a rarity. In what was, and what continues to be, a male-dominated industry, she is one of the very few female leaders to have led the organisations that designed, built and launched the mobile networks we rely on today for always-on digital connectivity.
Her work has taken her around the world, from the former Eastern Bloc to Europe and from there to the Middle East, Central Asia
BONUS EPISODE – Exploring the Song of Significance with Seth Godin
Earlier in 2023, Seth Godin published his 25th book. Hot on the heels of a yearlong involvement with The Carbon Almanac project, the release of The Song of Significance seemed urgent and timely.
In this special episode, Cat chats with Seth about the catalyst for The Song of Significance and what led him to write it. This is a conversation about work, the impact of artificial intelligence and how
S8, E2: Sustainability is an inside job with Illana Adamson
Illana Adamson is a leading sustainability consultant and educator, working with business and non-profits to introduce science-based sustainability initiatives, actions and behaviours into their organisations. She moves beyond the greenwashing to surface action that actually counts.
In this episode, Illana provides us with a progressive definition of what sustainability is and why it’s a business
S8, E1: Nurturing bloom in work and life with Dan Pontefract
Dan Pontefract is a renowned leadership strategist, author, and keynote speaker. With more than two decades of experience in senior roles in the technology industry, he speaks and writes on the topic of people at work and how to create more inclusive, engaging workplaces.
His latest book – Work-life Bloom – explores the key elements that humans need to flourish at work. Most poignantly, he explo
BONUS EPISODE – Exploring the IC Index with Susanna Holten
What if there were data to prove the business case for internal communication? What if we could see in fine detail the impact of internal communication on employee experience and engagement?
Well, now there is and now we can. In July 2023, the IoIC launched brand new research in partnership with Employee Research and Experience Agency, Karian and Box. The IC Index is the first of its kind analysis
S7, E6: The evolution of internal communication with Katie Macaulay
Many of you will recognise this episode’s guest, Katie Macaulay. She’s the Managing Director of award-winning Internal Communication agency AB Communications and host of the The Internal Comms Podcast.
Katie chats with Jen, Dom and Cat to explain what she’s uncovered through her work with The Acid Test Audit, a tool that uncovers discrepancies in communication and flaws in strategic alignment.
Wit
S7, E5: The transformation opportunity for internal communicators with Kevin Green
When Jen Sproul met Kevin Green at a conference in late 2022, they immediately hit it off. With a long-standing career in HR, staffing and employment, Kevin has an expert view on how to accelerate inclusion, engagement and performance at work.
Today, Kevin is Chief People Officer of First Bus, one of the UK’s largest bus operators, with some 14,000 staff. As labour markets continue to perplex lead
S7, E4: The crucial role of communication in leadership with Jon Rennie
Spending months underwater will inevitably teach you a huge amount about the role of communication in effective teamwork. And this is what this episode’s guest learned during his military career serving as a US Navy Nuclear Submarine Officer.
Ever since, Jon Rennie has been fascinated by leadership communication. With various civilian leadership roles under his belt, today, in addition to his day-
S7, E3: Can marketing change the planet, with Michelle Carvill and Gemma Butler
To mark World Environment Day, it’s a special treat to hear from co-authors of the best-selling book Sustainable Marketing, Michelle Carvill and Gemma Butler.
Since their book was published in early 2021, Michelle and Gemma have gone on to host the ‘Can Marketing Save the Planet’ podcast series. This has led to many fascinating conversations across the marketing domain.
When organisations have suc
S7, E2: Internal Communication priorities with Bill Quirke
Bill Quirke was our very first guest, when we launched this podcast back in 2021. As author of the celebrated book, ‘Making the Connections: Using Internal Communication to Turn Strategy Into Action’, he’s an influential figure within the IC field.
Given all that’s unfolded in the past two years, we wanted to catch up with Bill to hear his latest reflections on the risks and opportunities for the
BONUS EPISODE – Internal Communication and Mental Health at Work with Georgie Mack
In 2017, Georgie Mack co-founded the mental health charity Minds @ Work. Her goal was to normalise long-overdue conversations around mental health in the workplace. She also wanted employers to examine how their workplaces were contributing to anxiety, stress and mental ill-health.
We’ve come a long way since then. Today workforce health and wellbeing are priority agenda items for any discerning i
S7, E1: The changing nature of employment with Neil Carberry
The 2023 UK labour market continues to perplex policy makers and frustrate employers. A perfect storm of a shrinking workforce and chronic skills shortages mean it’s harder than ever to recruit, and more crucially, retain, the staff needed to maintain organisational stability.
To better understand the trends and undercurrents, we were delighted to welcome the CEO of the UK’s Recruitment and Employ
BONUS EPISODE – The history of Internal Communication
It’s hard to analyse the present and future of internal communication without some understanding of its past.
We’re thrilled the IoIC is partnering a new research project, funded by the UK’s Economic and Social Research Council (ESRC). The Institutional History of Internal Communication has been awarded funding to explore the value internal communication has added to some of our most well-known or
S6, E6: All That We Are with Gabriella Braun
We love this conversation with Gabriella Braun. A skilled coach and facilitator, Gabriella works with leaders, teams and organisations to explore interpersonal relationships and help people understand more about human behaviour.
Her debut book, ‘All That We Are’ delves into the complexity of group dynamics. Through her work Gabriella has seen first-hand just how damaging the workplace can be to p
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