The Crit Comms Circle is a podcast from Omdia analysts that provides market insight into the critical communications industry. It is hosted by Ildefonso de la Cruz, Senior Principal Analyst in Omdia's Critical Communications and Public Safety team. Each episode explores facets of critical communications, with opportunities for listeners to suggest topics or join as guests. Listeners can contact the show at critcommscircle@omdia.com.
Episodes
Ep 93: Are OSS & BSS systems Telcos’ secret weapon for mission critical success?
Governments, public safety agencies, utility companies and railway operators are evaluation the evolution from legacy communications systems to mission critical 5G. What's become clear is that MNOs are becoming key partners in this evolution journey to help make next generation mission-critical communications a reality.But the bar is high! these mission critical users need the reliability, resilie
Ep 92: Who are the mission critical communications users?
In this episode, Ildefonso de la Cruz dives into TCCA's Legal & Regulatory Working Group recent whitepaper defining mission-critical end users. Nina Myren (Vice Chair of TCCA Board) and Jonathan El-Nigomi (member of TCCA's Legal & Regulatory WG and co-author of the whitepaper) discuss this topic, that may initially sound straightforward, until you realize that neighboring countries and go
Ep 91: From reliable communications to cognitive critical operations
In this episode of Omdia's Crit Comms Circle, we sit down with Lelio di Martino from Nokia to explore the evolution from connecting mission critical users to enabling Cognitive Critical Operations. Our conversation explored a simple question: What if providing reliable communications werent' a challenge. What next? In this new approach ultra-reliable connectivity, edge computing, real-time data pr
Ep 90: The importance of BWC in mission critical environments
In this episode, Paul speaks with Martin Ekman, Global Business Development Director for Axis Body Worn Solutions at Axis Communications, about the rapid expansion of body-worn cameras beyond traditional law enforcement into enterprise markets like retail, healthcare, transportation, and utilities. Martin shares insights on how mission-critical features, connectivity advances, and evolving use cas
Ep 89: How are utilities going to keep the lights on in an AI world?
In this episode, Alfonso de la Cruz sits down with Ozge Russell, Senior Analyst at Omdia's Smart Building and Energy team, fresh from DistribuTech 2026 in San Diego. Together, they unpack why utilities are facing their most significant transformation since electrification began, and how grid edge intelligence is becoming the frontline defense against complexity, outages, and skyrocketing demand.Hi
Ep 88: Rugged devices & body worn cameras: the frontline convergence
In this episode, we dive into Omdia's latest market reports on body worn cameras and broadband critical communications, exploring how frontline device convergence is creating a unified data ecosystem for mission critical operations.The discussion covers the evolution from hardware bloat to intelligent orchestration, the transitional period of hybrid devices, and the expansion of critical technolog
Ep 87: Interworking Functions (IWF) - Bridging Legacy and Next-Generation
In this episode, we discuss the evolution of systems connectivity, including the successful implementation of cross-border communication using Inter-System Interface (ISI) and how this experience laid the foundation for bridging legacy LMR systems with MCX broadband solutions.We are joined by Michel Duits, a Senior Principal Engineer at Norway's Directorate for Civil Protection (DSB), where he lea
Ep 86: Looking ahead to 2026
In this episode, we look ahead to 2026 and explore the trends, technologies, and challenges set to shape the year across critical communications, public safety, and mission-critical operations.We’re joined once again by the team from Informa, Alfonso, Donny, and Erin, for a wide-ranging discussion covering everything from AI and cybersecurity to interoperability, platforms, video, drones, and emer
Ep 85: 2025 year in review - The defining moments in critical communications
In this special end-of-year wrap-up episode of the Crit Comms Circle, we look back at 2025 and reflect on the key developments that shaped the critical communications industry over the past 12 months.Joined by Alfonso, Donny, and Erin, the team revisits the announcements, trends, and market shifts that moved the industry from discussion to action. From ESN milestones and MCX momentum to AI adoptio
Ep 84: Unifying the emergency response workflow
In this episode, we explore one of the biggest shifts shaping today’s mission-critical communications industry: the evolution toward unified platforms. As public safety operations become increasingly data-driven, the line between voice, data, and multimedia continues to blur. This change is driving agencies to seek greater interoperability, flexibility, and—above all—choice.With the recent announc
Ep 83: Global trends: Signals you can't ignore
In this special episode of the Crit Comms Circle podcast, we're sharing the audio from our recent guest appearance on Making Waves, the podcast hosted by DAMM Cellular. We joined Lone Hansen, Stuart Will, and Hauke Holm over at their podcast, Making Waves, for a conversation that spanned the global trends we're seeing across the industry.This big-picture conversation explores where the industry is
Ep 82: Busting the top 5 cloud computing myths
In this episode, we unpack one of the biggest shifts in the public safety landscape: the move to the cloud. We are joined by Rohan Galloway-Dawkins, Chief Product Officer at Versaterm, to tackle and bust the top five myths that often surround cloud adoption in emergency services. From concerns about data security and control to questions of connectivity and interoperability.Top 5 myths discussed:M
Ep 81: From the lab to the tracks - Making FRMCS a reality
Future Railway Mobile Communication System (FRMCS) has been set up to provide railways with a standardized, future-proof communication solution capable of supporting advanced rail operations and services. FRMCS builds on 3GPP-based 5G standalone and mission-critical (MCX) architectures to support the new ETCS as a replacement for GSM-R. But the path towards FRMCS is way more than a straight-forwar
Ep 80: Transparency and trust with AI Labels
In this episode, we explore the critical topic of AI transparency and how Motorola Solutions is pioneering a new approach to responsible innovation.In July 2025, Motorola unveiled AI Labels for its Public Safety and Enterprise Security products. These are digital transparency tools that explain, in clear terms, the role of AI in mission critical environments.Much like nutrition labels on food prod
Ep 79: CCW 2025 Recap & Highlights
In this special post-event episode, we unpack everything from the recent Critical Communications World (CCW) 2025, held at the Brussels Expo from June 17–19. This year’s event was the largest CCW to date, buzzing with new exhibitors, groundbreaking demos, and intense energy on the show floor.From the packed conference halls to in-depth discussions at the Global Village, this episode captures the b
Ep 78: Policing in the Digital Age - Lancashire Constabulary's Technology Transformation
In this episode, we explore Lancashire Constabulary's recent digital transformation. We dive into how innovative technologies like advanced control room systems, upgraded body worn cameras, and in-car video, are reshaping frontline policing. We are joined by Chief Superintendent Chris Hardy. With over 18 years of experience, and a deep passion for innovation, Chris provides a comprehensive view of
Ep 77: Beyond public safety - The evolving economics of critical communications
In this episode, we dive into the shifting landscape of mission-critical communications, especially as broadband technologies continue disrupting traditional models. Our special guest, Stuart Will, VP of Sales at DAMM Cellular Systems, joins us to unpack how enterprise verticals beyond public safety are redefining what “critical” truly means in communication infrastructure. From utilities and mini
Ep 76: Key Takeaways from EENA 2025: AI, NG112, User Experience
In this episode, we dive into the key highlights and reflections from EENA 2025, the European Emergency Number Association’s annual conference and trade show held in Helsinki, Finland. With over 800 attendees from 50+ countries, the event sparked critical conversations on emergency communications, next-generation technologies, and end-user experience.Joining us are returning guest Benoit Vivier an
Ep 75: IWCE 2025 - LEOs and MEOs and GEOs
In this episode, we venture beyond the stratosphere to explore the evolving world of satellite constellations. From GEOs to MEOs to LEOs—and even high-altitude platforms in the REO (Regional Earth Orbit) layer—we unpack the technology, applications, and future of global connectivity.Recorded live at IWCE, this session is one of over 150 expert-led presentations delivered at the conference. Now ava
Ep 74: Securing the backbone - Protecting physical security in critical comms infrastructure
In this episode, we dive into the often overlooked but critical topic of physical security for the infrastructure that supports our essential communication services: the towers, cables, and network sites that must remain operational for public safety, emergency services, and other vital sectors. As critical communications increasingly rely on commercial mobile networks, questions of ownership, res
Ep 73: Voices from BAPCO - What you missed and what's next
In this episode, we take you inside the halls of BAPCO 2025 in Coventry —the event that really kicks off the public safety tech calendar for the year. From groundbreaking AI and control room innovations to the growing buzz around mission-critical broadband, We feature on-the-ground insights and commentary from the vendors shaping the future of public safety. Plus, we share our key takeaways from a
Ep 72: The future of mission-critical systems: autonomous, cloud-native networks
In this episode, we explore one of the most transformative trends in critical communications and enterprise markets—digital transformation. This discussion unpacks how digitalization is reshaping mission-critical industries, including public safety, utilities, and transportation, and the key design principles enabling this shift: cloud-native and automation.To help tackle this topic we are joined
Ep 71: Broadband Breakthroughs and Body-Worn Camera Insights
In this episode, we highlight some of the recent findings from Omdia's latest market research covering the Broadband Critical Communications and the Body Worn Camera & DEMS markets.Key Takeaways:Get Involved: Participate in the Emerging Critical Tech and Innovation Survey 2025. Your input will shape industry insights and help bridge the gap between vendors and end users.Evolving Market: The tr
Ep 70: Audio deepfakes in public safety
In this episode, we explore the transformative - and potentially disruptive - impact of audio deepfake technology in public safety. We're joined by Dr. Salma Ait Farès, Technical Research Chair at InterTalk, and James Birchall, Director of Technology at InterTalk.Key Topics CoveredUnderstanding Deepfake Technology: We talk about what deepfake technology is, and provide demonstrations of deepfake a
Ep 69: Emergency response with advanced dispatch with Guilford Metro 911
In this episode, we explore how Guilford Metro 911 is upgrading its' emergency response through Hexagon's advanced dispatch platform, featuring AI-enhanced collaboration and predictive analytics.Joining us are Tammy Heaton, Vice President of Customer Success at Hexagon Safety, Infrastructure, and Geospatial Division, and Melanie Jones, Executive Director at Guilford Metro 911 and President of the
Ep 68: Trends in Critical Communications: What to Expect in 2025
In this episode, we take a look at the year ahead and what we're expecting, or wanting, to see for the critical communicaitons industry through 2025.We're joined by:Ildefonso de la Cruz, Principal Analyst, Industrial & Government Critical Communications at OmdiaErin LeMoine, Director, Events for Informa Tech Government PortolioDonny Jackson, Editor at Urgent CommunicationsMladen Vratonjic, Cha
Ep 67: Omdia's annual industry review - Looking back at 2024
In this episode, we take a comprehensive look back at the year 2024, a pivotal year in the critical communications industry. Joined by our colleagues Erin LeMoine and Donny Jackson, we reflect on the significant milestones, trends, and events that shaped the year. From industry conferences and technological innovations to emerging trends like satellite-to-device communications and the continued gr
Ep 66: Orchestrating Situational Awareness - Lessons from Paris 2024
In this episode, we explore the intricacies of command, control, and communication systems designed for situational awareness at large-scale operations, with a special focus on the 2024 Paris Olympics.Our guest is from the product innovation consultancy, Parallel Systems. Matt Falla joins us, Matt is an RCA-trained interaction designer with a career spanning boutique consulting, consumer electroni
Ep 65: British APCO - Working in partnership to improve public safety technology
In this episode, we dive deep into the unique contributions and ongoing efforts of British APCO (Association of Public Safety Communications Officials) within the critical communications industry. Our guest, Duncan Swan, is the Chief Operating Officer at British APCO, with 40 years' experience in public safety technology, focusing on strategic and technical advancements in emergency communications
Ep 64: Cloud-based solutions and public safety
In this episode, we discuss the transormative role of cloud solutions in public safety. We hit on some common misconceptions about cloud migration, break down what multi-tenancy means in a cloud context, and hear actionabe insight for agencies considering cloud migration.Our guest, Rohan Galloway-Dawkins, is the Chief Product Officer at Versaterm and is responsible for developing an ecosystem of s
Ep 63: Breaking Barriers - The Role of Cooperation in Next-Gen Police Communications
In this episode, we dive into the critical role of international collaboration within public safety and mission-critical communications.Our guest, Fredrik Ryberg is the Police Inspector and Head of RG2 at the Swedish Police Authority, shares valuable insights on the importance of reliable communications and the next generation of mission-critical communication systems. Fredrik brings over 16 years
Ep 62: Operationally effective AI in critical communications: AI-enabled voice clarity
In this episode, we explore the role of AI in enhancing critical communication systems, particularly in high-stakes environments like public safety, emergency services, defense, and industrial operations. Clear, accurate, and fast communication in these sectors can often be the difference between life and death. Traditionally, these communication systems have relied on human operators and technolo
Ep 61: Emerging Critical Tech & Innovation Survey - 2024
In this episode, we discuss the results from the 2024 Emerging Critical Tech & Innovation Survey conducted by Omdia, in partnership with IWCE (https://iwceexpo.com/)This survey, which gathered insights from both end users and vendors in the critical communications industry, sheds light on how technology such as AI, IoT, 5G, and more are impacting this rapidly evolving sector.We explore key top
Ep 60: Modernizing Public Safety - Technology adoption and NG911
In this episode, we touch on how public safety's adoption of technology differs from enterprise segments, before diving into the world of Next Generation 911, or NG911, and its transformative impact on public safety communications.To help us with these two, intertwined topics, we are joined by Phil Rotheram. Phil is the Head of Strategic Sales at Atos Public Safety, and the current Chair of the NG
Ep 59: TETRA and Broadband - Better, faster, stronger (together)
In this episode, we talk about broadband innovations in the world of TETRA. We discuss the recent innovation from Motorola Solutions, specifically the launch of the DIMETRA Connect solution along with the MXP660 TETRA radio, and how these technologies are enhancing critical communications.We're joined by 2 special guests from Motorola Solutions:Katja Millard, Corporate Vice President of Critical C
Ep 58: Standards-based mission critical solutions become a reality
In this episode, we delve into the Global Certification Forum's (GCF) recent launch of the Mission Critical Services (MCS) certification program. Specifically, we learn a little more about its certification program and how it differs with other testing alternatives, what different stakeholders need to do regarding Mission Critical Push-to-Talk certification, whether you are a customer or end-user,
Ep 57: eMBMS – The key to critical broadband scalability
In this episode, we delve into eMBMS (evolved multimedia broadcast multicast service), focusing on its applications within nationwide broadband communication networks, particularly for emergency and public safety use.We are joined by Peter Clemons, an expert in critical communications, who discusses how eMBMS bridges the gap between traditional broadcast and unicast technologies, offering efficien
Ep 56: Are strategic partnerships the secret for success in future mission critical networks?
As the critical communications industry continues to evolve towards the world of MCX and NG911/112, the potential complexities for end users to be able toleverage these technologies continues to increase. Are strategic partnerships between companies the secret to overcoming these in future mission critical networks?In this episode, we are talking about the exclusive partnership agreement signed be
Ep 55: EENA 2024 - 112 in Ukraine; EU AI Act; and the EENA Special AI Project
In this episode, we cover some of the many highlights from the EENA 2024 Conference and Exhibition that was held in Valencia, SPain from the 24th to th 26th April 2024. We are joined by EENA's Public Affairs Director, Benoit Vivier, who is plays a crucial role in ensuring the success of the EENA conference year on year. And this year was certainly no exception, with the event's highest attendance,
Ep 54: Connecting for Safety: Unveiling Critical Communications World 2024 in Dubai
In this episode, we share an exclusive preview of the Critical Communications World (CCW) 2024 event in Dubai happening 14-16th May 2024. This episode features in-depth discussions with leading experts Dr. Hamad Khalifa Alnuaimi, a leader in critical communications in the Middle East, currently managing the telecommunication operations at Abu Dhabi Police General HQ, and Tero Pesonen, Chairman of
Ep 53: Transitioning to NG911 Capabilities - What Does Your PSAP Need to Upgrade? - From IWCE 2024
In this episode, we listen in to a live recorded session from IWCE 2024 on the topic of transitioning to NG911 capabilities, what PSAPs need to upgrade.The session featured an all-star panel consisting of Jeremy Hill, CPE , 9-1-1 Program Specialist and Public Safety Advisor at the NTIA Office of Public Safety Communications; Fabricio Velez , Director of Interoperability and Industry Standards at I
Ep 52: BAPCO '24 - Highlights and views from vendors
In this episode, we cover some of the highlights from the recent BAPCO 2024 trade show and we hear directly from vendors about what you would have seen if you had been there, and where they see the industry heading.A special thank you to those vendors that participated in this episode, allowing our listeners who weren't able to make it to BAPCO 2024 an insight into what they missed, and an insight
Ep 51: Navigating Emergency Response with Leicestershire FRS
In this episode, we talk with Leicestershire Fire and Rescue Service on the cruciality of communications in an emergency response, and how they’ve navigated challenges in this critical communications space.Specifically, we talk with Leicestershire Fire and Rescue Service's Chief Fire Officer, Callum Faint, on what his new role as board chair for the National Fire Chiefs Council (NFCC) Digital, Tec
Ep 50: Deploying MDVS with the Ambulance Radio Program
In this episode, we explore the forefront of critical communications in the emergency response sector by discussing the process a national organization went through to procure and roll out a critical communication solution that will be used nationwide.Specifically, we talk about the Ambulance Radio Programme (ARP) and how they rolled out the new Mobile Data & Vehicle Solution (MDVS) to Ambulan
Ep 49: Private Networks - Challenges, Success Cases, and Future-Proofing Strategies
In this episode, we delve into the dynamic landscape of private networks, exploring their transformative impact on telecommunications. We are joined by Shahid Ahmed, Group Executive Vice President at NTT Group, with over 30 years of experience in the telecommunications industry. The discussion unfolds with an overview of private networks, their growing role in critical infrastructure, and their fa
Ep 48: Trends in Critical Communications - What to expect in 2024
In this episode, we take a look at the year ahead and what we're expecting, or wanting, to see for the critical communicaitons industry through 2024. We're joined by:Ildefonso de la Cruz, Principal Analyst at OmdiaDonny Jackson, Editor at IWCE's Urgent CommunicationsErin LeMoine, Event Lead for IWCECheck out Omdia's "Physical Security and Critical Communications Trends to Watch 2024" document here
Ep 47: Omdia's annual industry review - Looking back at 2023
In this episode, we take a look back at what's occurred in 2023 that's impacted the critical communications industry. We start with looking at macro economic trends and the effect they've had on the industry, and then talk about some of the important developments within the critical communications industry that we've seen impact this market.To help cover everything that's happened we're joined by
Ep 46: Decoding the QPP Jungle - Navigating Legal Terrain in Commercial Networks
In this episode, we explore the legal and regulatory aspects regarding the realisation of Quality of Service, Priority and Pre-emption (QPP) in commercial networks.We are joined by two esteemed representatives from TCCA, Nina Myren and Johna Levin, who help walk us through the findings of the recently published whitepaper.Please do check out the white paper here: https://tcca.info/documents/Septem
Ep 45: Navigating the intersection of broadband, disruption, and AI in control rooms
In this episode, we discuss the latest Omdia videos recorded by Paul Bremner and Ildefonso de la Cruz.We hear Ildefonso reviewing next generation critical communication networks and discussing the significant shift in the critical communications market. Then we hear Paul outline key trends and disruptors impacting the control room market before reviewing how AI will impact control rooms.Videos dis
Ep 44: Where are the humans? Human-AI interaction in mission critical settings
In this episode, we focus on the human factors behind the technology, and understanding how human-decision making works is absolutely paramount in improving decison-making in high-stress environments.We are joined by Bart van Leeuwen, Situational Awareness Master Instructor, Keynote Speaker, Owner at Netage B.V., and Fire Captain. Bart’s unique combination of experiences across the fire industry,
Ep 43: Tailoring success - Custom Research and consulting in critical communications
In this episode, we explore the world of technology consulting with a focus on our expertise in the critical communicaitons industry and why clients turn to us for their consulting needs.We are joined by Niall Jenkins, Principal Consultant leading Omdia's custom research and advisory services for the government sector.If you're curious about custom research and consultancy, this episode is a must
Ep 42: Navigating the Storm: Disaster Management Virtual Symposium Preview
In this episode, we delve into the critical world of disaster management as we preview an upcoming Disaster Management Virtual Symposium. With three focused sessions on planning, response, and recovery, our guests share insights into the symposium's objectives, key topics, and expert speakers.Discover the latest strategies, technologies, and success stories in the field of disaster management and
Busting the top 5 mission critical myths (Ep 19 Replay)
In this episode, we are joined by the Verizon Frontline team to dispel five common myths in the mission critical market which can mislead public safety decision makers.We're joined by Cory Davis, who serves as the National Director for the Verizon Response & Public Safety Operations team, and Arshdeep Sawhney, the Director of Product Management for the Public Sector portfolio in Verizon Busine
Ep 41: APCO, Omdia research, industry news, and IWCE Call for Speakers
In this episode, we cover a range of topics including the latest highlights from APCO, the upcoming research from Omdia, a couple of industry news items, and the call for speakers for IWCE.We're joined by Alfonso de la Cruz, Principal Analyst at Omdia, and Donny Jackson, Editor of Urgent Communications.Please do check out the IWCE Call for Speaker submission page, found here: https://iwceexpo.com/
Ep 40: Scaling control rooms for large events - How an as-a-Service approach can help
In this episode, we focus on the need to scale control rooms for large events and how an as-a-Service approach can facilitate this.We are joined by Karl Price and Bernat Elias from Frequentis. Karl is the public safety CAD manager at Frequentis, with more than 28 years experience in the emergency services sector. Bernat is the LifeX as-a-Service business manager and has over 15 years experience in
Ep 39: Navigating the future: The role of connected vehicles in public safety
In this episode we explore one of the biggest challenges in incident response today: access to real-time information. We talk with Motorola Solutions about the Connected Vehicle which addresses this challenge directly by integrating multiple technologies together to provide officers with relevant information on the existing screen in the vehicle.We are joined by Ian Williams from Motorola Solution
Ep 38: Control room design - Unleashing the power of integration and digital transformation
In this episode we welcome Jan Petter Lie, President for the European Business at Cyviz, a solutions provider for dynamic control rooms in mission-critical environments. With his extensive experience in creating flagship innovation centres, collaboration spaces, and customer-facing environments, Jan Petter offers valuable insights into the evolving landscape of control room design.Unlike tradition
Ep 37: CCW '23 - Success in Cooperation
In this episode we share some of our key highlights from CCW 2023, product announcements that caught our eye, and what we learned from the show this year.The theme this year was "Success in Cooperation", reflecting the fact that five nations - Finland, Denmark, Sweden, Norway, and Estonia - acted as hosts. This theme was further emphasised by the increased number of organisations participating and
Ep 36: Bridging the gap: Europe's transition from narrowband to broadband communications
In this episode we talked with Airbus DS SLC about Europe's transition from narrowband to broadband critical communications, and how best to bridge the gap.We are joined by Marja van der Kruk and Eric Davalo from Airbus DS SLC. Marja van der Kruk is Key Account Manager Public Safety and Strategic Sales at Airbus Secure Land Communications (SLC) and responsible for next generation mission critical
Ep 35: EENA 2023 Conference Highlights
In this episode, we are joined by Benoit Vivier and Freddie McBride to hear about the highlights and key messages to take away from the recent EENA 2023 conference.Key discussion points included:Cloud-based solutions and cybersecurity: EENA 2023 further highlighted the increasing adoption of cloud-based solutions. Components of NG112 and AI chatbots are now being provided through the cloud as SaaS
Ep 34: Digital transformation of critical communications in the utilities sector
In this episode we talk with STREAMWIDE about how the utilities sector is looking at changing communicaiton solutions within their organisations.We are joined by Loren Zimmerman, Director of Sales for National Accounts at STREAMWIDE. Loren joined STREAMWIDE towards the end of 2020 with a career that has spanned market research, business development, and marketing roles.Our key takeaways from this
Ep 33: Live from #IWCE23 - Artificial Intelligence: Just because we can, should we?
In this episode we share a live audio recording from the recent IWCE 2023 from a panel session chaired by Paul Bremner on the topic of Artificial Intelligence: Just Because We Can, Should We?. On this panel we were joined by 4 passionate, knowledgable speakers, each bringing a unique point of view into this emerging area.We were joined by:Christy Williams - 911 Director, NCT 911Bryan Schromsky - M
Ep 32: Spectrum availability and allocation at WRC-23
In this episode we are talking about critical changes coming for critical communication spectrum at the upcoming World Radiocommunication Conference 2023 (WRC-23).Please read the TCCA Spectrum Position on World Radiocommunications Conference Agenda Item 1.5 whitepaper here: TCCA Spectrum Position PaperWe talk about why spectrum is important for our industry, what the key spectrum requirements are
Ep 31: ChatGPT - The top 5 challenges of implementing AI into mission critical operations
In this episode, we look at the top 5 challenges we see that AI systems will have to overcome before being implemented into mission critical operations. We talk directly with ChatGPT before moving on to discuss these top 5 challenges. We ask ChatGPT directly:Can you give us an overview of what ChatGPT is and how it works?Can you give an example of a specific industry where ChatGPT has been impleme
Ep 30: Market Insights: The Latest on Body Worn Cameras and Broadband Critical Communications
In this episode, Alfonso and I talk about the two latest Omdia reports covering the body worn camera and broadband critical communication markets. We also talk about the trade shows we'll be attending in the first half of 2023, including: ISE, MWC, BAPCO, IWCE, EENA and CCW.Have a topic you’d like to discuss on the show?Get in touch with us at critcommscircle@omdia.com👋 Get Involved:Have questions
Ep 29: Trends in Critical Communications - What to expect in 2023
In this episode we take a look at the year ahead and what we're expecting, or wanting, to see for the critical communicaitons industry through 2023. We're joined by:Ildefonso de la Cruz, Principal Analyst at OmdiaDonny Jackson, Editor at IWCE's Urgent CommunicationsErin LeMoine, Event Lead for IWCECheck out Omdia's "2023 Trends to Watch: Critical communication" document here:https://omdia.tradepub
Ep 28: 2022 Industry Summary for Critical Communications
In this episode we take a look back at what's occurred in 2022 that's impacted the critical communications industry. We start with looking at macro econocmic trends and the effect they've had on the industry, and then talk about some of the important developments within the critical communications industry that we've seen impact this market.2022 has been a busy year! To help cover everything that'
Ep 27: Designing and surveying public safety networks
In this episode we talk with iBwave about the ins and outs of designing and surveying public safety networks, specifically the need for designing accurate public safety networks, and the importance of testing that public safety network to ensure that it performs as required.We are joined by Kelly Burroughs and Tony Singh from iBwave. Kelly is the Solutions DIrector at iBwave where her focus lies i
Ep 26: Wildfires and mobilising tech with Bedfordshire FRS
In this episode we talk with Bedfordshire FRS about the spate of heat related incidents seen through summer of 2022 and how their new mobilising system supported their operational response to these incidents.We are joined by Alison Kibblewhite and Jason Tai from Bedfordshire Fire and Rescue Service. Alison serves as the Assistant Chief Fire Officer at Bedfordshire FRS, with more than 27 years expe
Ep 25: TCCA Around the World
In this episode we are talking with TCCA to hear the latest updates and priorities for the organisation, and how TCCA's core missions help drive these priorities forward.I'm joined by Kevin Graham, CEO of The Critical Communications Association (TCCA), and the former founding Chairman and Director of the Australasian Critical Communications Forum (ACCF).We touch on how TCCA helps to provide a plat
Ep 24: National Critical Communication Networks
In this episode we are talking about Omdia's recently released whitepaper: "National Mission Critical Networks: A guideline for professional, reliable, and secure multi-agency mission-critical communications". This whitepaper serves as a NCCN planning guideline, while outlining the importance and evolution of critical communications within this sector. The whitepaper also provides a development ov
Ep 23: Demystifying Private 5G in Manufacturing
In this episode we are talking private 5G in enterprise mission critical communications, particularly in the manufacturing sector. We are discussing some of the latest findings from a co-authored report titled 'Demystifying Private 5G in Manufacturing: How to Seize a New Opportunity'.I'm joined by my colleague, Ildefonso de la Cruz, Principal Analyst here at Omdia's Public Safety and Critical Comm
Ep 22: Improving in-building coverage (Part 1)
This is Part 1 of a 2 part conversation on improving in-building coverage with the Safer Buildings Coalition (SBC). Regiser to listen to part 2 for free here: https://tinyurl.com/In-building-part-2In Part 1 we hear about the 3 pillars of in-building public safety communications: 1) mobile 911 calls must get out with location accuracy; 2) mobile mass notifications must reach building occupants; 3)
Ep 21: State of the Industry - TETRA, PTToC and control room market updates for 2022
In this episode we share market insight direct from the latest Omdia market research and anaysis covering the TETRA, PTToC and command and control room markets. I'm joined by my colleague, Ildefonso de la Cruz, a Principal Analyst here at Omdia's public Safety and Critical Communications group, leading the LMR and broadband technologies research areas.We share highlights from our latest published
Ep 20: CCW '22 - Government authorities move to national mission critical networks
In this episode we share some of our key highlights from CCW 2022, product announcements that caught our eye, and what we learned from the show this year. We're joined by three excellent industry analysts: Thomas Lynch, Ken Rehbehn and Ildefonso de la Cruz. Connect with them on LinkedIn here:Thomas Lynch: https://www.linkedin.com/in/thomas-lynch-428412a/Ken Rehbehn: https://www.linkedin.com/in/ken
Ep 19: Busting the top 5 mission critical myths
In this episode, we are joined by the Verizon Frontline team to dispel five common myths in the mission critical market which can mislead public safety decision makers.We're joined by Cory Davis, who serves as the National Director for the Verizon Response & Public Safety Operations team, and Arshdeep Sawhney, the Director of Product Management for the Public Sector portfolio in Verizon Business G
Ep 18: Unlocking the vendor lock
In this episode we’re talking about standardisation again, but this time from a vendor's perspective. We address the misconception that vendor's ultimate interest is a closed environment, ways to avoid vendor lock in, and we’re throwing in a bit of SaaS here too.We're joined by Manuel Hintermayr, Director of Sales at Frequentis, and Wolfgang Kampichler, Principal Scientist at Frequentis.Connect wi
Ep 17: EENA '22 - NG112, vertical/indoor location; VoLTE; standardisation and more!
In this episode we cover the highlights from the latest EENA 2022 event and conference, including the latest updates on NG112, progress on vertical/indoor location, potential dangers relating to VoLTE, and recapping the message around standardisation from both ETSI and 3GPP.We're joined by Benoit Viver, Public Affairs Manager at EENA, and Freddie McBride, Director of Digital Communications Policy
Ep 16: The benefits of standards-based mission critical solutions
In this episode we learn more about the MCS Testing-as-a-Service (TaaSting) project, how it works, who is involved, and what the involvement of TCCA looks like. We also talk more broadly around standards in general and what the benefits standards-based mission critical solutions bring to the market for both vendors and end-users.We're joined by Harald Ludwig Chair of TCCA's Technical Forum, and Dr
Ep 15: Head in the cloud, feet on the ground – How is radio communications dispatch changing?
In this episode we're joined by two special guests from InterTalk who talk to us about how radio communications dispatch is changing. We cover topics including how cloud and SaaS is changing radio dispatch, some of the benefits a vendor-agnostic dispatch console can bring, and where people struggle when refreshing their voice dispatch systems.We're joined by Bryan Wiens, Senior Product Manager, an
